A:Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0.Our free phone can also navigate phone menus to get a live human at Delta Airlines for you.
Q:
Does Delta Airlines offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes and 25 seconds.The longest hold times are on Thursday, and the shortest are on Wednesday.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0 · To get you to the right place, what can I help you with today? · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · For SkyMiles account support · If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today? · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · If you hold Medallion Status, enter your Medallion Number at the prompt. The higher your status, the faster they pick up. Pressing 0 when you have status will get you to the end of the queue. · If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today? · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Sun 6am-12am EST · Lost Baggage claim number: Press 0 at prompts, use call back option, wait for call · If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today? · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Fri 8am-7pm EST · Keep pressing 0 · If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today? · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0 · We are not available by phone at this time. To provide feedback, a complaint, or refunds for a trip you have already taken, contact us at delta.com/help. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · For help with Delta Cargo questions · Cargo Sales & Customer Service - For existing bookings, press 1. For new bookings, press 2. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · Follow prompts. · Say or enter your Sky Highs Member number. If you don't have it, say "I don't have it." If you are not a member, say "Not a member." · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · Press 1 or 2 depending on need for Delta.com help · If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today? · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Sun 6am-12:30 am EST · Direct to a human · For existing bookings, press 1. For new bookings, press 2. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Delta Airlines below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Delta Airlines phone number to document the phone system.
Here is how our research team describes the way the Delta Airlines phone system greets you: If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0
Below are some clips we've found from Delta Airlines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi. Thank you for calling Delta Airlines.
We are experiencing high call volume at this time. And as a result, you may long waits.
If you are not traveling in the next seventy two hours, please manage your trip via delta dot com or the Fly Delta app or contact us at a later date.
To get you to the right"
Excerpt from a call with Delta Airlines
Tuesday, January 30, 2024 1:35 AM
They may ask you to enter information with the dial pad
"Hi.
Thank you for calling Delta Air Lines.
Please enter your SkyMiles number."
Excerpt from a call with Delta Airlines
Tuesday, October 1, 2024 8:15 PM
They may ask you to say or enter information
"Hi. Thank you for calling Delta Air Lines.
To get you to the right place
To get you to the right place, please choose from the following options.
Press one to plan a trip. Press two to change your reservation. Press three for refunds.
Press four for baggage, or press five for other.
Which would you like to do?
You can say check the balance of my ecredit, check the status of my refund, or request a new refund."
Excerpt from a call with Delta Airlines
Tuesday, May 21, 2024 3:00 PM
The first phone menu
"Hi. Thank you for calling Delta Air Lines.
To get you to the right place, what can I help you with today?
Sorry. I didn't get what you said.
You can say things like plan a trip, change my reservation, or up flight.
Sorry.
I'm having trouble understanding you. To get you to the right place, please choose from the following options.
Press one to plan a trip.
Press two to change your reservation.
Press three for refund.
Press four for baggage, or press five for other."
Excerpt from a call with Delta Airlines
Wednesday, June 5, 2024 2:14 PM
What are the hours and when should I call?
Delta Airlines operates the call center for this 800-221-1212 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 5,102 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Delta Airlines call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Delta Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Delta Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Delta Airlines is Sunday.The most busy day to call is Monday, which averages 19% more phone calls by comparison.Again, this is based on a sample of 5,102 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday, which is 85% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Delta Airlines is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Delta Airlines staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
I have been trying to book a flight to LA and it seems like the Delta website changes daily attempting to find the best price. I'm getting frustrated trying to figure out the gates since I need accommodation for someone I'm traveling with, so I decided just to call them to book my flight.
I know that airlines are busy and that customer service isn't always their best service, so I wasn't sure how it was going to go when I decided to call Delta but I had to give it a shot. When I called a voice assistant answered and said, "Hi, thank you for calling Delta Airlines. To get you to the right place, what can I help you with today?"
I answered "Book a flight to LA." Then the voice assistant asked me what payment method I was using to pay for the trip and I answered that I would pay with a credit card. Then it asked me, "I can help you to complete your booking online while you are waiting to talk to a specialist. Can I send you a link to get started?"
I didn't want to go online since that was my original problem, and the automated assistant answered, "Your current wait time to talk to a specialist is 51 minutes. So I can pass this on to your specialist, where are you flying from then?"
After I said LA, it still didn't send me to a customer representative and tried again to persuade me to use digital means to book by saying, "For faster service, you can message with us and decrease your wait to 9 minutes. Press 1 for Android and 2 for Apple iOs."
It was clear at this point that Delta really didn't want to offer live service, but when I declined again it did offer me a callback service. It was almost an hour later, but the representative did call me back and I was able to complete my purchase.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why Customers Call Delta Airlines
If you have time to do a bit of reading before you call Delta Airlines, we recommend you read over some of our problem-specific articles.
Delta Airlines offers a wide range of inflight entertainment options to ensure an enjoyable journey. Passengers can choose from a selection of complimentary offerings available on seatback screens, including the latest movies, popular TV shows, and a variety of interactive games. For an enhanced experience, Delta Studio allows travelers to stream movies, TV shows, and music directly to their personal devices using the Fly Delta app. Additionally, Wi-Fi access enables passengers to stay connected, browse the internet, and even stream their favorite shows from Netflix or Hulu. Moreover, Delta's partnership with Amazon enables Prime members to enjoy Prime Video content during their flight. With these diverse options, Delta Airlines caters to every traveler's entertainment preferences, making their time in the air as enjoyable as possible.
To book a flight with Delta Airlines, you must go to their website and enter in the details of your trip into the empty fields. You will then be navigated to a page with a list of flight options to pick from. Choose a flight that best suits your needs and click next. You will reach a checkout page where you will enter your first and last name, credit card information, and an e-mail address.
Click the link above to get answers to just about any Delta Airlines customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Delta Airlines, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about baggage allowance: "I need some information about the baggage allowance for military families traveling domestically with Delta Airlines."
- From a call lasting 15m 6s , Oct 16, 2024 12:18 PM
Check flight status: "I have a flight schedule for Saturday."
- From a call lasting 22m 52s , Oct 15, 2024 9:47 PM
Account access issue: "I cannot access my account."
- From a call lasting 2m 14s , Oct 15, 2024 6:26 PM
Inquiring about package price: "I need to know the price of the package."
- From a call lasting 6m 48s , Oct 14, 2024 3:41 PM
Accreditation inquiry: "Accreditation for my flight."
- From a call lasting 1m 56s , Oct 14, 2024 3:38 PM
Booking a flight: "I was hoping you could help me book a one way flight from Boston Logan to Philly on Tuesday morning."
- From a call lasting 24m 41s , Oct 11, 2024 8:52 PM
Information about why customers call Delta Airlines is extracted from issues that customers have reported to GetHuman.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Delta Airlines provides this option.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Delta Airlines will reply our your email.
Delta Airlines Customer Service on X (formerly Twitter)
Delta Airlines, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Delta Airlines Customer Service on Facebook / Messenger
Some customer service teams, like that of Delta Airlines, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
As a last, sometimes only, resort- Delta Airlines customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Delta Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Delta Airlines agent. This phone number is Delta Airlines's best phone number because 174,930 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-221-1212 include Change Booking, Cancelled Flight, Flight Inquiry, Special Request, Baggage Problem and other customer service issues. The Delta Airlines call center that you call into has employees from Minnesota, Georgia, Ohio, Utah, Florida, Texas and is open 24 hours, 7 days according to customers. In total, Delta Airlines has 11 phone numbers. It's not always clear what is the best way to talk to Delta Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Delta Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Delta Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.