Does Credit Counseling Services offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Credit Counseling Services below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Credit Counseling Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:To speak with a debt consolidation agent:
Press 1
What are the hours and when should I call?
Credit Counseling Services operates the call center for this 877-837-1192 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 1,071 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Credit Counseling Services call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit Counseling Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit Counseling Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Credit Counseling Services is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 1,071 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Credit Counseling Services is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Credit Counseling Services number, but it is also the day with the shortest hold times.
Why Customers Call Credit Counseling Services
If you have time to do a bit of reading before you call Credit Counseling Services, we recommend you read over some of our problem-specific articles.
Yes, credit counseling services are confidential. When you seek assistance from a reputable credit counseling agency, your personal and financial information is treated with strict confidentiality. These agencies adhere to legal and ethical guidelines that prioritize your privacy and security. They understand the importance of maintaining confidentiality to build trust and facilitate an open and honest dialogue about your financial situation. Your personal information, such as income, expenses, debts, and credit history, will only be shared with your consent and solely used to develop a personalized financial plan tailored to your needs. Rest assured that your information will not be shared with third parties or used for any other purposes without your explicit permission. Your confidentiality is a priority in the credit counseling process.
Credit counseling services offer several benefits to individuals in need of financial assistance. Firstly, they provide professional guidance and expertise, helping clients develop personalized debt management plans tailored to their specific situation. This includes creating realistic budgets, prioritizing debts, and developing strategies for debt repayment. Moreover, credit counselors can negotiate with creditors on behalf of clients to potentially lower interest rates, waive fees, or arrange more manageable payment plans. These services also equip individuals with valuable financial education, teaching them strategies for saving, budgeting, and responsible credit card use. By offering support and resources, credit counseling services empower clients to take control of their financial future, improving their overall financial well-being and reducing stress related to debt. Ultimately, credit counseling services serve as a vital source of assistance, guiding individuals towards a brighter and more stable financial outlook.
Credit counseling services generally do not impact credit scores directly. However, enrolling in a credit counseling program may have an indirect effect. When individuals participate in a credit counseling service, they usually receive guidance on debt management and budgeting, which can help them improve their financial situation. Making consistent payments to creditors through a credit counseling agency can demonstrate responsible financial behavior. However, it is worth mentioning that some creditors may report enrollment in a credit counseling program, which could potentially be viewed negatively by lenders. Nevertheless, the impact is typically minor compared to the benefits gained from effectively managing debt. Ultimately, credit scores are influenced by various factors, and credit counseling alone is unlikely to be the sole determinant affecting one's creditworthiness.
Click the link above to get answers to just about any Credit Counseling Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Credit Counseling Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Credit Counseling Services agent. This phone number is Credit Counseling Services's best phone number because 6,423 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-837-1192 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Credit Counseling Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Credit Counseling Services has 1 phone number. It's not always clear what is the best way to talk to Credit Counseling Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Credit Counseling Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Credit Counseling Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.