Ameritas Life Insurance Company Customer Service

Phone Number & Contact Info

Ameritas Life Insurance Company's Best Phone Number

800-745-1112
Toll-free·Calls Customer Service·Most popular Ameritas Life Insurance Company number
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Q:

How do I talk to a live human at Ameritas Life Insurance Company?

A:Calling this Ameritas Life Insurance Company number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Ameritas Life Insurance Company for you.
Q:

Does Ameritas Life Insurance Company offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Ameritas Life Insurance Company below.

Let us call and talk to Ameritas Life Insurance Company for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Ameritas Life Insurance Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ameritas Life Insurance Company number should go right to a real human being
Below are some clips we've found from Ameritas Life Insurance Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Emeritus Life Insurance Corp. If you know your party's extension, press zero or to utilize the enterprise directory, press eight. To speak with an associate regarding your life insurance annuity, or disability insurance policy, press one."
Excerpt from a call with Ameritas Life Insurance Company
Tuesday, February 6, 2024 9:26 PM

The first phone menu

"Thank you for calling Emeritus Life Insurance Corp.
If you know your party's extension, press zero or to utilize the enterprise directory, press eight.
To speak with an associate regarding your insurance, annuity, or disability insurance policy, press one.
To speak with an associate regarding investment options or to exit trade within your variable or index product, press two."
Excerpt from a call with Ameritas Life Insurance Company
Saturday, January 6, 2024 12:03 AM
In fact, much of this information on this page is superfluous because this Ameritas Life Insurance Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Ameritas Life Insurance Company operates the call center for this 800-745-1112 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 61 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Ameritas Life Insurance Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ameritas Life Insurance Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ameritas Life Insurance Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ameritas Life Insurance Company is Sunday. The most busy day to call is Tuesday, which averages 2000% more phone calls by comparison. Again, this is based on a sample of 61 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Ameritas Life Insurance Company

In summation, the best day to call Ameritas Life Insurance Company is Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Ameritas Life Insurance Company

If you have time to do a bit of reading before you call Ameritas Life Insurance Company, we recommend you read over some of our problem-specific articles.

What types of life insurance plans does Ameritas offer?

Ameritas Life Insurance Company offers a variety of life insurance plans to meet different individuals' needs. These include term life insurance, whole life insurance, and universal life insurance. Term life insurance provides coverage for a specific period, typically 10, 20, or 30 years, offering a death benefit if the insured passes away during that time. Whole life insurance, on the other hand, provides lifelong coverage and includes a cash value component that grows over time. Universal life insurance offers flexibility by allowing policyholders to adjust their premiums and death benefit amounts. Ameritas aims to provide individuals with options that align with their financial goals and protect their loved ones' future financial security.

Can I cancel my life insurance policy with Ameritas?

Yes, you can cancel your life insurance policy with Ameritas. We understand that circumstances can change, and you may no longer require the coverage. To cancel your policy, you will need to contact our customer service team directly. They will guide you through the cancellation process and provide you with any necessary forms or documentation. It's important to note that canceling your policy may have financial implications, such as losing any accumulated cash value or potential benefits. We recommend discussing your options with a financial advisor before making a final decision. Our team is committed to assisting you and providing the support you need throughout this process.

How long does it take for a life insurance policy to be issued by Ameritas?

The length of time it takes for a life insurance policy to be issued by Ameritas varies depending on several factors. Typically, the process involves completing an application, undergoing a medical exam, and providing necessary documentation. Once all the required information is submitted, the underwriting team evaluates the application and assesses the applicant's risk profile. This evaluation can take anywhere from a few days to several weeks. Factors such as the complexity of the policy, the need for medical records or further inquiries, and the overall volume of applications at any given time can influence the timeline. Ameritas strives to process applications efficiently while ensuring thorough evaluation, aiming to provide customers with a decision in a reasonable timeframe.

Top Ameritas Life Insurance Company customer service problems

Click the link above to get answers to just about any Ameritas Life Insurance Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Ameritas Life Insurance Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ameritas Life Insurance Company agent. This phone number is Ameritas Life Insurance Company's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-745-1112 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Ameritas Life Insurance Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ameritas Life Insurance Company has 1 phone number. It's not always clear what is the best way to talk to Ameritas Life Insurance Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ameritas Life Insurance Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ameritas Life Insurance Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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