AT&T California Repair Center

Phone Number & Getting a Rep

AT&T California Repair Center number

866-346-1168
Toll-free·Calls California Repair Center·See main phone number & contact info
Q:

How do I talk to a human at this AT&T number?

A:Direct line to CA Repair Center
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-6pm EST. The least busy day is Monday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to AT&T California Repair Center?

A:The average hold time is 38 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

All AT&T customer service contact information

This is the #9 most popular AT&T phone number out of 13. Click above to go back to the main customer service number and other contact information, including AT&T email addresses, twitter handles, and live chat options.

More AT&T Customer Phone Numbers

Wireless Support

800-331-0500
Main phone number · Toll-free · Mon-Fri 8am-6pm EST · Enter phone # or press 1, then 3, then 7, then 0, then 4, then 2, then 1 OR Press 0# each time it asks for your phone number · Please say what you are calling about.

Order New Service

800-756-0134
Toll-free · 24 hours, 7 days · Press 1 to sign up for new service, then press 1 for home or press 2 for business ·

Internet & TV support

800-288-2020
Toll-free · Mon-Fri 8am-7pm EST, Sat 8am-5pm EST · Press 0 then 8 then 4 then 2 then 1 · If you are calling about regular exchange telephone service, press 1. For AT&T sales or service needs, press 2.

Government Solutions

800-288-2747
Toll-free · Mon-Fri 8am-6pm EST · Press 0 at each prompt, ignoring messages. For AT&T Local Repair Service. · If you are calling regarding your wireless or cell phone services, Press 1. For all other callers, press 2

Bell South Internet

800-436-8638
Toll-free · Mon-Fri 8am-6pm EST · Calling this AT&T number should go right to a real human being ·

Corporate Offices

210-821-4105
Mon-Fri 8am-6pm EST · Option 7 is for corporate offices · Residential service: Press 1. Business services: Press 2. Wireless service: Press 3. DirecTV service: Press 4. AT&T human resources and personal issues: Press 5. Corporate matters or vendors: Press 6.

Business Services

800-286-8313
Toll-free · Mon-Fri 8am-6pm EST · Keep pressing 0. Connects to land line repair. ·

Adding New Service

800-222-0300
Toll-free · 24 hours, 7 days · Call to start new service, or add to an existing line. · If you are calling regarding your wireless or cell phone services, press 1. For all other callers, press 2.

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

Repairs

800-246-8464
Toll-free · Mon-Fri 8am-6pm EST · This number connects directly with a AT&T representative. The representative asks for the phone number you are inquiring about and assists you from there. For help with repairs. · Please state what you are calling about.

East Coast Business DSL

888-321-2375
Toll-free · Mon-Fri 8am-6pm EST · For Business DSL on the East Coast ·

International Customer Service

314-925-6925
Mon-Fri 8am-6pm EST · Calling this AT&T number should go right to a real human being · Are you calling about the number you are calling from? Yes or No.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this AT&T phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct line to CA Repair Center

What are the hours and when should I call?

AT&T operates the call center for this 866-346-1168 phone number Mon-Fri 8am-6pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 36,709 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AT&T phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AT&T staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AT&T is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 36,709 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call AT&T is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this AT&T number, but it is also the day with the shortest hold times.

Why call this AT&T number?

Below is a sample of recent calls to AT&T, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 23s , Sep 20, 2024 1:20 AM

Calling this AT&T Customer Number

Jan 11, 2024

I've had AT&T internet for over a decade now and have experienced very few issues. From time to time, there are service disruptions, but usually, they are related to the weather and stormy weather. Therefore, now that I'm thinking about getting cable services, it makes sense to just bundle it in with my AT&T services. The other day, I added up all of my streaming services and realized that it's time to step back and just buy cable again to help reduce my monthly expenses. 

Because I haven't had an issue with AT&T for a while, I wasn't sure how long it would take for me to talk to someone. At first, I had some issues since this phone number is apparently not in use anymore. When I called, a male recorded voice informed me, "Thank you for calling AT&T customer service. The number you have reached is no longer in service. If you would like to place an order for one of our services or have questions about existing services, please call 1-800-288-2020." That caught me off-guard, but when I called this number, I was able to get straight to the AT&T voice assistant. 

This time, I was greeted by a voice assistant that said, "Welcome to AT&T. Calls are recorded for quality. In a few words, what are you calling about?" I responded, "TV service," and the assistant asked me "What help do you need with your TV?" This time I tried, "Add TV service," and it asked me, "Are you calling to add service to an existing AT&T account?" I responded yes, and it stated, "I see the number you are calling about and used it to look at your account, is that the account you are calling about?" 

Once again, I responded yes, and it asked me to wait before saying, "I just sent you a link where you can learn about availability in your area. Please say what you would like to do next." I didn't want the link, so I said that I wanted to talk to an agent, and it told me to wait a minute while it transferred me. It took a second, but almost immediately, I was connected to Alex who went over Direct TV options and promotions that I could take advantage of. He was friendly and easy to understand, so I would say that my experience with AT&T was decent. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Back to AT&T's main customer service phone number

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