How Do I Report a Seller on eBay?

In a nutshell: eBay is a popular online marketplace where users can bid on items or sell products. The platform offers tools for sellers to level up and build positive reputations. However, some sellers are dishonest, leading buyers

Dec 23, 2024

Introduction

eBay is a popular online marketplace that allows people to bid on items or sell used and new products. The platform is useful for starting an online business that can generate substantial revenue. It also provides resourceful tools that help sellers level up and earn a positive reputation. Whether you want to declutter your living space to make room for new items or start your own business, you can use eBay for your personal needs. However, some sellers are dishonest and attempt to trick buyers into purchasing their products while failing to be transparent about their policies or business practices.

What You'll Need

Unfortunately, some buyers choose to report sellers for various reasons including inaccurate descriptions, late shipments, derogatory language, and fraudulent activity. Not everyone on the platform follows the rules and buyers are allowed to file a report if they notice a seller violating eBay’s policies. Taking precautions is important when dealing with eBay sellers. Not everyone is honest, and some sellers are only interested in ripping buyers off, especially during the holidays. Therefore, you must contact eBay immediately if you suspect someone is committing fraud or abusing their accounts. If you want to report a seller on eBay, consider the following several steps to submit a claim.

Log in to your eBay account, scroll down to the website footer, and click the ‘Contact Us’ link.

Scroll down and click ‘Buying’.

You should see various topics in the buyer’s section. Click ‘Working with sellers’ on the left-hand side of the page.

Scroll down and click the blue ‘Report a seller’ button.

Submit your report to eBay for feedback about the seller. While filing your report, remember to provide specific details that will make the process quick and easy for eBay to resolve. Additionally, eBay is dedicated to assisting buyers who become vulnerable to scams or bribery. They assess issues and take necessary measures to protect their users and also ban sellers who refuse to follow their rules.

Conclusion

eBay may need time to evaluate your request when determining if a seller is violating company policies. The customer service team is available 24/7 to assess the best solution suitable for your situation using troubleshooting strategies. The most effective contact method is eBay’s X page, which is ideal for asking questions or requesting assistance. You can also refer to the help desk to read FAQs or tips about common technical issues customers experience on the eBay website.

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Asked 5 years ago
Updated 10 days ago
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Report a Seller
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Report a Seller

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