Managing online accounts can have its challenges, such as losing access to an email address and being unable to log in to update it. Call Walgreens customer service to merge the two accounts because it's not currently possible to complete this online
Walgreens customers can create free accounts online to easily manage their health and daily needs, but what happens if you have more than one online account? Creating multiple accounts can occur when you lose access to an email address and have to create another, and updating this information on your profile is not always easy. It's simply easier to create a new account with the updated information. If you're interested in learning how to combine accounts as well as additional features of your Walgreens account, read on.
There were no details found on how to merge two separate accounts belonging to the same individual, so it's safe to say that the best way to merge accounts is to reach out to Walgreens customer service representatives. They may ask for some information to pull up both profiles, such as email addresses, security questions or usernames. Additionally, if the account was created on or after July 15, 2010, the username is the email address. If you forgot the email address for the account, don't worry. Simply reach out to customer service, and the agent will try different methods of looking up your profiles.
Creating a Family Pharmacy is easy. Log into your account and navigate to the Pharmacy and Health tab to go to the main Pharmacy page. Next, go to the right side of the page, where the My Pharmacy Account details can be found. Clicking the Family Prescriptions link will give you three buttons to choose from: add an adult, add a child and add a pet. Once you click on your preferred button, instructions on adding an account will follow.
When adding an adult, you'll need the first and last name, date of birth and email address. The name must match how the name is listed on their prescriptions. Another rule of thumb is that the same email address can't be used for multiple Walgreens accounts unless the owner of the email address is the administrator of the Family Pharmacy.
GetHuman has been working for over 10 years on sourcing information about big organizations like Walgreens in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is It Possible to Merge Two Walgreens Accounts? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.