The question we are asked most often is about how to talk to Venmo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Hmmm... no estamos seguros sobre ese problema específico. Te sugerimos que revises tu conexión a internet y asegúrate de que tienes la aplicación actualizada a la última versión.
Asked Oct 15, 2024 10:46 PM
Al querer dar de alta venmo en mi celular no me deja registrar ya que dice que hay una cuenta que esta asociada a mi telefono
Si estás teniendo problemas para registrar tu número de teléfono en Venmo porque ya está asociado a otra cuenta, es posible que necesites recuperar esa cuenta existente. Recomendamos intentar restablecer la contraseña de la cuenta asociada. Si no tienes acceso a esa cuenta, considera usar otro número de teléfono o seguir las instrucciones que se indican en la aplicación para solucionar este inconveniente.
Asked Oct 13, 2024 5:58 AM
I received an error when trying to add a card to my wallet; it said adding too many cards, but I only tried one.
This error may occur if you've previously reached the limit for the number of cards associated with your Venmo account. Venmo typically allows a certain number of cards for security and user management. We recommend checking your account settings to see how many cards are linked. If you're still having issues, it could be helpful to wait a bit before trying again or to review the specific error message for more details.
Asked Sep 13, 2024 2:43 PM
Why Can't I Accept Venmo Payments?
There could be several reasons you're unable to accept Venmo payments. Your account may not be fully set up or verified, or you might have exceeded a transaction limit. Additionally, if the sender has issues with their account or is trying to send to a business profile, that could create complications. Ensure that you've set your account for payments in your settings and that there are no restrictions in place. Checking for app updates can also help resolve issues.
Asked Sep 7, 2024 2:34 AM
Can I use Venmo internationally?
No, Venmo is only available for use within the United States. You cannot make or receive payments internationally.
We look to the Venmo issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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