How Do I Reset My TradeStation Password?

Trading and investing in anything can be a risky business, and having access to the markets at all times is vital if you want to be successful. With its desktop and mobile platforms, TradeStation makes it simple to have all the information you need at your fingertips. So, getting locked out of your TradeStation account can cost you time and money. Luckily, resetting your TradeStation password is quick and easy, so you'll never miss out on the next big deal.

Dec 9, 2022

If you're a savvy investor or an advanced trader, chances are you use TradeStation. The award-winning trading platform helps people worldwide trade and invest in equities, futures, mutual funds, initial public offerings and cryptocurrencies.

However, there'll probably come a time when even the most experienced investors and traders will get locked out of their accounts and need to reset their TradeStation password. If that's you, these easy-to-follow instructions will have your password reset quickly, so you'll be back in touch with the markets in no time at all.

How to Reset Your TradeStation Password

Whether you've forgotten your password and been locked out of your account or need to change your login details for security reasons, TradeStation makes resetting your password fast and simple.

Resetting your password on the desktop platform

Using the desktop platform, you can reset your TradeStation password from the login screen.

  1. Go to the homepage and click on Log In in the top right-hand corner.
  2. Choose Login under the heading Client Center.
  3. Click on Forgot password?
  4. Follow the onscreen instructions and enter the username and email address you used when opening your TradeStation account.
  5. Hit Continue to receive an automated email to your registered email address that contains a unique link.
  6. Click on the link and follow the instructions to choose a new password for your TradeStation account.

It could take a few minutes for the email to arrive in your inbox. It's also worth knowing that the unique link in the email is only valid for 15 minutes. If you fail to use it within this time, you'll need to begin the reset password process again.

To make the process even quicker, you can skip steps 1, 2 and 3 above by heading directly to the Reset Your Password page.

If you encounter any problems resetting your password or don't receive an email containing the unique link, contact TradeStation client services for assistance.

Resetting your password in the TradeStation app

The process for resetting your password in the TradeStation app is slightly different from the desktop platform, as follows:

  1. Launch the TradeStation app on your smart device.
  2. Once the login screen appears, click on Forgot Password.
  3. Enter the mobile number your TradeStation account is registered to and click Generate OTP to receive a text with a one-time password (OTP).
  4. Enter the OTP in the appropriate place and press Verify OTP.
  5. Follow the instructions to choose and enter a new password.
  6. Hit Confirm.

You have successfully reset your TradeStation password. If you encounter any issues or don't receive a text message containing an OTP, contact client services.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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