Supercell Customer FAQ

If you have a negative gem balance in your Brawl Stars account, it may be a result of a technical issue or an error. To resolve this, we recommend checking for any pending transactions or issues related to your purchases. If the problem persists, please refer to the link for the most up-to-date contact information on this page to get assistance from Supercell. They can help you resolve issues regarding your account balance.

We recommend checking the in-game settings for any recovery options and ensuring your account is secured. If your account is linked to a Supercell ID, you may be able to recover it through that. For further assistance, there's a link to the most up-to-date contact information right here on this page that you are viewing.

If your email is not receiving the verification code, check your spam or junk folder as it may have been filtered there. Ensure that you are checking the correct email address you used during registration. Additionally, sometimes there can be a delay in receiving the email. If the issue persists, you may want to consider the possibility of using an alternative email address.

If you're not receiving your verification code in Gmail, make sure you have entered the correct email address. Check your email settings and filters to ensure they are not blocking messages. Sometimes, it may take a little while for emails to arrive. You can also try requesting the verification code again. If the issue persists, there could be a temporary problem with your email provider.

If you're not receiving the verification email after signing in, check your spam or junk email folder. Sometimes, emails can be filtered there. Ensure that you have entered the correct email address associated with your account. If the issue persists, there may be a temporary issue with the email service. Please refer to the link for the most up-to-date contact information on this page if you need further assistance.