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StyleWe Customer FAQ

Top Answers & How-to Guides

How do I Contact StyleWe Customer Service?

The question we are asked most often is about how to talk to StyleWe customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the sizing chart for your clothing?

The sizing chart for our clothing at StyleWe can be found on each product page under the "Size Guide" tab. We provide detailed measurements...
Ask any question you have about StyleWe customer service, get an answer now.

Recent StyleWe Customer Questions

i made a purchase with StyleWe and have not received my order yet. want to know what is the status of receipt.

We apologize for the delay you've been experiencing. In order to check the status of your order, you need to log into your StyleWe account and go to "My Orders". There you can find details of your order status. Delivery times can vary and sometimes be delayed due to factors beyond our control, like custom clearances or transport delays. We greatly appreciate your patience and understanding.
Asked Apr 29, 2024 5:06 PM

I did not receive all of the items I ordered

We are sorry to hear that you did not receive all of your items. In some cases, orders may be shipped from different locations and arrive separately. If the missing items are not in transit or already arrived, please check your email for any notifications. It's also possible that some items could be out of stock and are on backorder. If none of these situations apply, please ensure that you check around the packaging as small items can sometimes be missed. If you still cannot locate your items, it's best to take the issue up directly with StyleWe's customer service.
Asked Apr 25, 2024 10:43 PM

I haven't received my order that was charged to my bank account on April 1. My order number is HBB03451532

We're sorry to hear that you're experiencing delays with your order HBB03451532. Unfortunately, as a FAQ assistant, we're not equipped to check the status of specific orders. You can, however, check your order status on StyleWe by logging in to your account and clicking on "My Orders". If you still have issues, please get in touch with the customer service department of StyleWe. They will be able to give an accurate update and help address any delivery issues you might be encountering.
Asked Apr 21, 2024 5:56 PM

Ich habe Ware zurückgeschickt und bekomme jetzt eine Mahnung. Was soll ich machen?

Wir entschuldigen uns für die Unannehmlichkeiten. Wenn Sie Ihre Ware bereits zurückgeschickt haben und eine Mahnung erhalten, könnte es sein, dass es zu einem Versehen gekommen ist. Sie sollten die Versandbestätigung überprüfen und sicherstellen, dass Sie eine Kopie behalten, falls es zu weiteren Missverständnissen kommt. Es könnte auch sein, dass die Rücksendung noch nicht bei uns eingegangen ist oder noch nicht vollständig verarbeitet wurde. Wir empfehlen, ein wenig Geduld zu haben. Wenn die Situation jedoch weiterhin besteht, sollten Sie direkt auf die Mahnung reagieren und Ihre Situation erklären.
Asked Apr 14, 2024 8:01 AM

The pink belt was missing from the dress I ordered.

We're sorry to hear that your order arrived incomplete. Please check your packaging again to ensure the belt wasn't overlooked. If the belt is still missing, you can report it to StyleWe's Customer Service through your account. They aim to resolve such issues promptly. An exchange or a partial refund for the missing item might be an option, depending on StyleWe's policy. Please note, it's important to inform us about such issues as soon as possible.
Asked Apr 10, 2024 2:21 PM

Help me with my StyleWe customer service issue

Order Tracking

How can I track my order?

You can track your order by logging into your StyleWe account and accessing the "My Orders" section. From there, you can view the status...

About StyleWe

What is StyleWe?

StyleWe is an online fashion platform that offers a curated selection of unique and trendy clothing, shoes, accessories, and lifestyle...

Payment Methods

What payment methods do you accept?

StyleWe accepts multiple payment methods for customer convenience. We currently accept major credit cards, such as Visa, MasterCard,...

International Shipping

Do you offer international shipping?

Yes, StyleWe offers international shipping to customers worldwide. We understand that fashion knows no borders, and we strive to provide...

Return Policy

What is your return policy?

Our return policy at StyleWe is designed to ensure customer satisfaction. We understand that sometimes items may not meet your expectations,...

Order Changes

Can I cancel or change my order after it has been placed?

Yes, you have the option to cancel or change your order after it has been placed on StyleWe. However, it is important to act quickly...

Gift Cards

Do you offer gift cards or vouchers?

Yes, StyleWe offers gift cards or vouchers for purchase. Our gift cards and vouchers are the perfect option for those who want to give...

Promotions

Are there any promotions or discounts available?

Yes, StyleWe frequently offers promotions and discounts to its customers. We have various ongoing promotions that you can take advantage...

Sizing Chart

What is the sizing chart for your clothing?

The sizing chart for our clothing at StyleWe can be found on each product page under the "Size Guide" tab. We provide detailed measurements...
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