To free the roller brush on your Shark NZ801UKT, power off the vacuum and unplug it. Check for any debris wrapped around the roller brush. Use scissors or your fingers to carefully remove any hair or threads. If the brush is still jammed, consider removing it following the manufacturer's instructions to clean out debris more thoroughly. Once clear, reassemble the roller brush and ensure it's secured properly before using the vacuum again.
Asked Mar 16, 2026 4:17 PM