Which Body Shops Does Safeco Allow Me to Use?

You can locate repair facilities that are part of the Guaranteed Repair Network with the help of your claims representative. The quality and efficiency of these facilities are assessed and approved by Safeco. Only repair shops that employ certified professional technicians form part of the network. Choosing a Safeco-approved body shop will relieve you of the stress of finding a good repair shop for your car and collecting documents for your claims recovery besides ensuring fast repairs.

Your Safeco insurance policy is essentially a promise by the company to indemnify your loss and restore your vehicle to its former condition. Approaching a body shop vetted by the company might be the best choice if you want a fast and hassle-free repair process. The company's customer care representatives or your authorized claims representative will help you evaluate your damages and the resultant repair costs.

Safeco's Guaranteed Repair Network is an array of collision repair shops and agencies that satisfy industry requirements and the quality assurance requirements of the company. There are over 2,000 body shops in this network.

There is an active partnership between the company and the repair shops that are part of the Guaranteed Repair Network. You can find the approved body shops near you by visiting the official website or searching for them on the mobile app. If you have trouble finding or accessing a body shop, contact the company's customer service representatives or your claims representative through the website, email, or phone.

The detailed contact information of the company's customer service department is available in the GetHuman directory.

Benefits of Using an Approved Body Shop

There are many advantages to using a body shop that's part of the network.

Faster Repair: Car repairs can be a long-drawn process. You can increase the pace of repairs by using approved body shops that are part of the Guaranteed Repair Network.

Direct Contact: Since there is direct contact between the company and the service team of the repair shop, the shop will clear any doubts or queries immediately. Your customer service representative or claims representative can assist you through the repair and claims recovery processes.

Faster Claim Recovery: Safeco obtains the required information directly from these approved body shops. The repair agent provides relevant information and repair cost details necessary for damage evaluation and coverage computation directly to Safeco. You don't have to go through the trouble of collecting and organizing bills and repair-related documents for claim recovery.

Quality and Efficiency: Safeco guarantees the quality and efficiency of body shops that are part of its network. Safeco cannot guarantee the quality of another body shop you choose. The company only picks body shops that meet the required quality standards. Shops that are part of the network employ highly trained, certified technicians who have extensive car repair knowledge.

How to Find Shops that are Part of the Network

If you are dealing with a faulty vehicle that needs urgent repairs, all you have to do is contact the Safeco customer service team or your claims representative. The team will provide you with a list of approved repair shops near you.

If you approve the shop's detailed repair cost estimate before starting repairs, the shop will send it directly to the company. The dealings that follow this step, including the payment of repair fees, will occur directly between the company and the shop. You can choose an approved repair facility and drop your vehicle off at the facility.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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