How Do I Recover My Regions Bank Account?

Whether you have forgotten your password or your Online ID or you have been locked out of your Regions Bank account, you can recover your access. By going online and requesting your Online ID or requesting a reset of your password, you can get back into your account. You can also call customer support or go to a local branch office in person to regain Regions Bank account access.

Regions Bank, headquartered in Birmingham, Alabama, provides retail banking, commercial banking, stock holding, trust and mortgages to a number of members. If you are a member, you need to access your account at any time, but what happens if you cannot? How do you recover your Regions Bank account? You can get information and assistance from Regions Bank customer support here, and you read below on how to recover your account.

How To Recover Your Regions Bank Account

If you need to recover your Regions Bank account, you can do so online, in person or via telephone.

Online

The quickest way to recover your Regions Bank account is online. Just follow these steps to get into your account if you have forgotten your online ID or your password.

Forgotten Online ID

If you have forgotten your Online ID, retrieve it by doing the following:

  1. Open Regions Bank's website in your browser.
  2. In the login box, click on "Forgot Online ID?"
  3. Enter your email address and social security number.
  4. Click "Find Online ID."
  5. Check your email to retrieve your Online ID.

Forgotten Password

If you need to retrieve your password, follow these steps:

  1. Open Regions Bank's website in your browser.
  2. In the login box, click on "Forgot Password?"
  3. Enter your Online ID.
  4. Select the account type.
  5. Key in your "Regions Account Number."
  6. Enter your social security number.
  7. Click on "Continue."
  8. You will receive a link to reset your password at the email address you have on file. Click the link and reset your password.

Via Telephone

If you don't have access to a computer, you can call Regions Bank customer support here to access your account. When you call, you will need to provide your account number or social security number, name, and any other identifying information required. The customer service representative will be able to assist you in accessing your account. You can also call customer service to help you unlock your account online if the online reset steps do not work.

In Person

If you live or work near a Regions Bank local branch, you can go in person to access your account. You will need to show a government-issued ID (driver's license, state-issued ID card, military ID, or other official identification) to show you have the right to access the account. The customer service representative at the branch location will give you information on your account.

Recovering your Regions Bank account is easy when you go online, call customer support or visit a branch location. For more information or assistance, contact Regions Bank customer support here.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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