How Do I Change My Flight on Qatar Airways

If you have an upcoming flight with Qatar Airways, you can change your flight varies ways with these helpful tips.

Nov 19, 2019

Qatar Airways is an airline company owned by the State of Qatar. The airline started operations in 1994 and now flies to over 150 international destinations with a fleet of over 200 aircrafts. If you have an upcoming flight with Qatar Airways, you can change your flight by online, in person, or over the phone. Keep reading for detailed step-by-step instructions on each option.

Make Flight Changed Online

  1. Go to www.qatarairways.com

  2. On the home screen, select the 'Manage Booking' tab in the middle of the screen.

  3. You will need to input your last name (as stated on your booking) and the booking reference number. You can find your booking reference number on the email confirmation of your flight.

  4. Select 'Retrieve Booking.'

  5. If your tickets are eligible for online changes, a 'Modify flights' button will appear next to your flight information.

  6. Click on the button.

  7. New flights will appear on the next screen. Follow the prompted instructions to select a new flight and pay any applicable fees.

  8. You'll receive an email confirmation with the details of your new flight.

  9. If a 'Modify flights' button was not available next to your flight, your flight may not be eligible for modification. It's recommended you call into the Qatar Airways customer service line for confirmation that your flight cannot be changed.

Find a Qatar Service Counter at the Airport

If you are at the airport or close to an airport, you can locate a Qatar Service Counter for assistance making changes to your flight. Wait with the customer service representative until you receive a new ticket or an email confirming the flight changes.

Contact Qatar Airways Customer Support Via Phone

You can call into the Qatar Airways customer service line for assistance with changing your flight. You will need to have your booking information on hand to provide to the customer service representative. Make sure to ask the representative to confirm if there will be any fees or charges in relation to the flight change. Ask for an email verifying the flight change. Keep the customer service agent on the line until you have received the email and reviewed it to make sure the correct changes have been made.

Note that most flights are applicable to fees for flight modifications. Customers are responsible for paying both the flight modification fee and any difference in price between the old and new airfare.

Flights made flying into or out of the United States can be held for 24 hours without payment. Once that 24 hours pass and the payment is received, the ticket is considered issues and standard modification fees apply.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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