Playstation Customer FAQ

With more homes owning PlayStation consoles, more parents are asking how to keep their children from seeing inappropriate content while...

This guide walks users through how to remove and add payment methods such as credit cards to their account with the PlayStation Store....

This guide offers detailed instructions on how to deactivate all PlayStation devices at once, or one at a time. In the event that a...

This article talks about how to open a sub account under your main PlayStation account. Instructions are given to create a sub account...

When your PlayStation account gets hacked, it can leave you feeling vulnerable to unauthorized charges and changes to your personal...

This guide provides steps to regain access to your PlayStation Network (PSN) account if you forget your password or sign-in ID. Start...

Whenever you sign up for a PlayStation account, you agree to adhere to their Terms of Service and Community Conduct. If you breach...

When you have received a ban on your Sony PlayStation account, you have broken a rule in the user agreement. The result of a ban is...

When creating a PlayStation Network account, users agree to abide by the terms of service and the Community Code of Conduct. Breaching...

In summary, you do not have to stop gaming when you experience issues with PlayStation. Reach out to a customer support representative...

Gaming is a fun and challenging way to relax and connect remotely to fellow gamers. But it's hard to connect if you run into issues....

This guide explains PlayStation's refund and cancellation policy on pre-ordered content, including games. Users are limited to refunds...

Customer service issues, such as making purchases, can be a daunting task. And with the problems coming during promotional periods...

Black Friday is a good time to buy a PlayStation at an affordable price because many retailers are giving discounts on this day. To...

You can find Cyber Monday deals for PlayStation by checking their websites. The event allows you to enjoy amazing discounts when purchasing...

Cyber Monday is a day in which many businesses give discounts on their products. This happens on the first Monday after Thanksgiving...

This simple article outlines how Playstation customers can return their Black Friday purchases. If you have recently purchased an item...

This guide explains how Cyber Monday Playstation customers can return their purchases. If you purchased items from Playstation in their...

If your PlayStation account has been suspended due to non payment there are steps you can take to reactivate or resume your account....

To request a refund from the PlayStation store, first determine if you are eligible by checking the refund policy on the PlayStation...

PlayStation Plus premium membership allows users to stream PS5 games and their personal collection from the PlayStation store. Cancelling...

PlayStation Plus is a subscription service offered by Sony Interactive Entertainment Inc. that provides a variety of benefits to PlayStation In addition to online multiplayer, PlayStation Plus members receive a selection of free games every month. These games are available for subscribers to download and keep as long as their subscription remains active. Furthermore, the service often includes exclusive discounts on certain titles and content in the PlayStation Store, making it more affordable to purchase games and add-ons. Another notable benefit of PlayStation Plus is cloud storage for game save data. This feature allows gamers to back up their saved games online, ensuring that they can access their progress from any console without the fear of losing it. Additionally, subscribers may gain early access to certain demos and beta programs, giving them the chance to experience upcoming titles before their official launch. PlayStation Plus has also evolved over time, incorporating tiered membership options that include different features. Players can choose the subscription level that best suits their gaming preferences, each offering various combinations of games and additional perks. For the most current information regarding PlayStation Plus, including subscription options and benefits, it is advisable to visit the official PlayStation website....

Managing subscriptions on a PlayStation account can be a straightforward process once you know where to look. PlayStation provides On the console, select the subscription you wish to manage. Here, ideas such as viewing your billing details, updating payment methods, or even canceling the subscription can typically be accomplished with ease. It is important to note that some subscriptions may have specific cancelation policies or renewal guidelines, so understanding those terms is beneficial. If users prefer to manage their subscriptions through a web browser, visiting the PlayStation website is an option. After logging in, users can access the account management section. This section allows for similar management options as those found on the console, including viewing billing information and making changes. For those who are uncertain about their options or require additional assistance, the PlayStation support page contains a wealth of information and can guide users further. It is advisable to keep the account information updated to avoid unexpected billing issues. Overall, managing subscriptions on a PlayStation account is designed to be user-friendly, allowing players to enjoy their gaming experience without complications....

Sharing a PlayStation account with family members can be accomplished by utilizing the Family Management feature available on PlayStation Once a family group is established, you can then invite family members to join. For those aged under eighteen, you will need to create a child's account, which will be linked to your primary account. This allows you to control various aspects such as playtime limits, purchasing permissions, and communication settings. It is important to use your main account to invite family members or manage settings, as this account retains administrative privileges within the family group. After the family members are added, they will have their own separate accounts but will still be able to access certain features and content available on your main account, depending on your sharing preferences. For example, they may benefit from your game library through the PlayStation Plus service, provided that the sharing settings are appropriately configured. To get started, visit the official PlayStation website or check the Family Management section on your console to find detailed instructions and manage your settings effectively....

If a user encounters an error while trying to download a game on PlayStation, there are several steps that can be taken to troubleshoot Next, it may be helpful to restart the PlayStation console, as this can resolve many temporary issues. After restarting, users should attempt to download the game again. If the problem persists, checking for system software updates is a good practice. Sometimes, updating the system software can resolve compatibility issues and improve the overall functionality of the console. Another possibility is to check the storage space on the PlayStation. Insufficient storage can cause download errors, so users should ensure that there is enough free space available on the console. Additionally, they may want to pause any other downloads or uploads that might interfere with the download process. If these steps do not resolve the issue, seeking further information on the official PlayStation website may be beneficial, as there are additional support resources available, including troubleshooting guides and forums....

PlayStation offers a variety of ways to gift games, but the ability to send digital games as gifts can be a bit limited. Currently,...