Opodo Customer FAQ

We suggest that you check your reservation information through the online services provided by Opodo. There is a link to the most up-to-date contact information right here on this page for any assistance you may need.

We recommend checking your email, including the spam folder, for the ticket confirmation. If you still can't find it, please refer to the link on this page for the most up-to-date contact information to reach customer service for assistance with your ticket issue.

If you have not received your ticket via email after completing your order, we recommend checking your spam or junk folder first. It’s also advisable to verify that the correct email address was provided during booking. If you still don't see the ticket, please refer to the contact information available on this page for assistance.

To update your credit card details, log into your Opodo account, navigate to your profile or payment information section, and follow the prompts to update your payment details.

To cancel your yearly subscription with Opodo, you should access your account via the Opodo website. Once you're logged in, navigate to the ‘My Trips’ or 'My Bookings' area. Here, you should find the details relating to your yearly subscription. There should be an option to cancel it. If you have any issues, there is a link to the most up-to-date contact information right here on this page that you are viewing. It's important to note that cancellation policies vary so check your specific terms and conditions to see if there might be penalties for cancelling your subscription.