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Metrobank Customer FAQ

Top Answers & How-to Guides

What is Metrobank's Phone Number?

The question we are asked most often is about how to talk to Metrobank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the different types of accounts offered by Metrobank?

Metrobank offers a variety of accounts tailored to meet the diverse financial needs of its customers. Customers can choose from several...

What are the requirements to open a Metrobank account?

To open a Metrobank account, you need to fulfill a few simple requirements. Firstly, you must be at least 18 years old or above. Secondly,...
Ask any question you have about Metrobank customer service, get an answer now.

Recent Metrobank Customer Questions

How do I know my account number

You can find your Metrobank account number on your passbook, printed checks, or monthly account statements. It may also be available in your online banking profile or mobile banking app.
Asked Jul 4, 2024 2:25 AM

I need help on resetting the passcode on my metrobank online account on the app as i have forgotten my passcode.

If you've forgotten the passcode for your Metrobank online account on the app, simply open the app, select 'Forgotten your login details?' on the main screen, and follow the on-screen instructions to reset your passcode. You may be asked to provide some identifying information for security purposes. Once you have successfully done this, choose a new passcode that is unique and secure. Using a combination of letters, numbers, and special characters can often enhance the security of your account. Always ensure your passcode is something you can remember in the future to avoid the hassle of resetting it again.
Asked Mar 28, 2024 9:48 PM

Help me with my Metrobank customer service issue

Feedback

How Do I Give Feedback About My Experience to Metrobank?

MetroBank has an exceptional customer service team. They encourage customers to give feedback for their services and experiences. There...

Account Types

What are the different types of accounts offered by Metrobank?

Metrobank offers a variety of accounts tailored to meet the diverse financial needs of its customers. Customers can choose from several...

Account Opening

What are the requirements to open a Metrobank account?

To open a Metrobank account, you need to fulfill a few simple requirements. Firstly, you must be at least 18 years old or above. Secondly,...

Fees and Charges

What are the fees and charges associated with Metrobank accounts?

The fees and charges associated with Metrobank accounts vary depending on the type of account and services availed. For deposit accounts...

Money Transfers

What are the available options for transferring money with Metrobank?

Metrobank offers various options for transferring money to meet the diverse needs of its customers. These options include online banking...

Loan Interest Rates

What are the interest rates for Metrobank loans?

The interest rates for Metrobank loans may vary depending on the specific type of loan and the borrower's creditworthiness. Generally,...
We look to the Metrobank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Metrobank issues reported to GetHuman
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