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Marriott Rewards Customer FAQ

Top Answers & How-to Guides

What is Marriott Rewards's Phone Number?

The question we are asked most often is about how to talk to Marriott Rewards customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Marriott Rewards Best Rate Guarantee and how does it work?

The Marriott Rewards Best Rate Guarantee is a program that ensures customers are offered the lowest available rates for Marriott hotels...
Ask any question you have about Marriott Rewards customer service, get an answer now.

Benefits of Membership

What are the benefits of being a Marriott Rewards member?

As a Marriott Rewards member, you can enjoy a wide range of exclusive benefits. Firstly, you earn points for every stay at participating...

Point Redemption

What can I redeem my Marriott Rewards points for?

You can redeem your Marriott Rewards points for a variety of exciting options. Choose to stay at any of our 7,500+ hotels worldwide,...

Point Transfer

Can I transfer my Marriott Rewards points to another member?

Yes, Marriott Rewards allows members to transfer their points to another member. To initiate a transfer, both the sender and recipient...

Elite Status

What is the Marriott Rewards Elite status and how can I achieve it?

Marriott Rewards Elite status is a coveted membership tier that offers exclusive benefits and enhanced experiences to loyal guests. Silver Elite requires 10 nights, Gold Elite demands 25 nights, Platinum Elite sets the bar at 50 nights, Titanium Elite requires 75 nights, and finally, Ambassador Elite necessitates 100 nights and $20,000 in qualifying spend at qualifying properties. Achieving any of the Elite status levels unlocks perks like room upgrades, priority late checkout, lounge access, and more. Additionally, members can earn points for every qualifying stay to access benefits like free nights, gift cards, flights, and experiences. The more frequently a member stays, the higher their Elite status and the greater the rewards....

Earning Points

Can I earn Marriott Rewards points for stays booked through third-party websites?

Yes, you can earn Marriott Rewards points for stays booked through third-party websites. However, to be eligible for earning points,...

Best Rate Guarantee

What is the Marriott Rewards Best Rate Guarantee and how does it work?

The Marriott Rewards Best Rate Guarantee is a program that ensures customers are offered the lowest available rates for Marriott hotels...

Help me with my Marriott Rewards customer service issue

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