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Instagram Customer FAQ

Top Answers & How-to Guides

What is Instagram's Phone Number?

The question we are asked most often is about how to talk to Instagram customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...
Ask any question you have about Instagram customer service, get an answer now.

Recent Instagram Customer Questions

How Do I Delete an Instagram Account Without My Password?

To delete your Instagram account without a remembered password, start by visiting the Instagram homepage. Click "Forgot password?" and enter your username, email, or phone number associated with the account. After receiving a login link via email or SMS, follow the instructions to reset your password or access your account directly. Once logged in
Asked May 17, 2026 4:20 PM

My aidanlee73 account message is not working I can send any message and it been like that since yesterday

If you're experiencing issues with your Instagram direct messages, here are a few troubleshooting steps you can try: restart the app, make sure it's updated to the latest version, and check your internet connection. Also, logging out and back into your account can help. If the problem persists, it may be a temporary issue on Instagram's end.
Asked Mar 17, 2026 10:44 PM

My account status is pending and I am not able to do any new transactions on it. Please correct my account status. I have not done any mistake but still I am facing this problem. I am following all your rules.

We understand that having a pending account status can be frustrating. Account statuses can change for various reasons that may not be immediately clear. We recommend checking for any notifications or messages within your account that may provide insight into this issue. Unfortunately, we cannot directly correct account statuses, as it requires internal review. For the most accurate assistance regarding your account, please refer to the most up-to-date contact information provided on this page.
Asked Mar 9, 2026 8:31 PM

My Instagram account has been disabled

If your Instagram account has been disabled, you can submit a request for review. Visit the login page and follow the on-screen instructions to appeal the decision. You may need to provide additional information to verify your identity. Be sure to check your email for any messages from Instagram regarding your account status.
Asked Jan 27, 2026 8:14 AM

Не могу востоновить профиль.Нет доступа к старому номеру и емейл

Мы рекомендуем воспользоваться опцией восстановления через Facebook, если ваш профиль в Instagram связан с этой учетной записью. Также можно попробовать следовать инструкциям по сбросу пароля в приложении. Убедитесь, что вы вводите правильную информацию, которая может быть связана с вашим профилем. Если у вас все еще возникают проблемы, возможно, полезно обратиться к информации о восстановлении аккаунта на странице, которую вы сейчас просматриваете.
Asked Jan 24, 2026 11:15 PM

Help me with my Instagram customer service issue

Reporting Issues

How Do I Report a User Bullying or Harassing Me on Instagram?

Instagram is one social media platform that utilizes tools and gives users more control in protecting their accounts from online bullies....

What Can I Do If I Cant Receive a Password Reset Email or Text on Instagram?

Never receiving your password reset is never convenient but you do have the options to either troubleshoot it yourself or with Instagram,...

How do I report a problem on Instagram?

Instagram users may encounter problems while using the platform. To report an issue or seek assistance, follow these steps: Visit Instagram.com,...

Account Management

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...

How Can I Get into My Instagram If I Forgot My Password and Email?

If you’ve lost access to your Instagram account but remember your password, you can reset it using an email or phone number. Without...

How Do I Delete an Instagram Account Without My Password?

To permanently delete your Instagram account, log in with your credentials, go to Account Ownership and Control, tap Deactivation or...

How do I recover my Instagram account?

If you are having trouble logging into your Instagram account, you can try recovering it by following these steps. If your account...

What do I do if my Instagram account was hacked?

If your Instagram account is hacked, follow these steps promptly to recover and secure it. Visit Instagram’s website, enter your account...

Photo and Content Management

How Do I Get a Photo of Me Taken Off of Instagram?

If you've found a picture of yourself on Instagram and want it taken down, you can use Instagram's report form to have an investigation...

Why did my Instagram photo disappear?

Instagram users can temporarily deactivate their profiles, causing photos and likes to disappear. To retrieve lost pictures, open the...

User Interaction

How Do I Block a User on Instagram?

If you want to limit the contact a person can have with you on Instagram, you can choose to block their account. There are three ways...

What Do I Do If I Can T Follow Anyone on Instagram?

Instagram is a fun way to keep in touch with family, friends and celebrities, but it can be frustrating to find out you can't follow...
We look to the Instagram issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Instagram issues reported to GetHuman
FAQ Table of Contents

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