Updated

Instagram Customer FAQ

Top Answers & How-to Guides

What is Instagram's Phone Number?

The question we are asked most often is about how to talk to Instagram customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...
Ask any question you have about Instagram customer service, get an answer now.

Recent Instagram Customer Questions

I can't send messages to anyone. I was maliciously reported by someone but I didn't violate any rules.

If you are unable to send messages, it may be due to a temporary restriction or an issue with your account settings. If you believe you were wrongfully reported, it’s important to review Instagram’s Community Guidelines and ensure your account complies. To resolve any restrictions, follow any instructions provided in the app. If the issue persists, we recommend checking the link on this page for the most up-to-date contact information to appeal or seek assistance.
Asked Nov 25, 2024 12:51 PM

I can't follow other people on Instagram..why??

There are a few reasons you might be unable to follow other users on Instagram. You could have reached the limit of accounts you can follow, which is typically up to 7,500. If you're experiencing this issue temporarily, it might be because Instagram has restricted your account due to suspicious activity or because you're following or unfollowing people too quickly. Additionally, if your account is new or you have received negative feedback, this may also prevent you from following others. You can try again later and make sure to follow Instagram's guidelines to avoid restrictions.
Asked Nov 24, 2024 1:42 AM

Mara Instagram password resat nhi ho raha or open nhi ho raha ma mara password bul gya hu

Agar aap apna Instagram password bhool gaye hain aur account nahi khul raha, toh aapko password reset karne ki koshish karni chahiye. Instagram app ya website par "Forgot password?" link par click karein. Wahan aapko apna email address, username ya phone number enter karne ko kaha jayega. Uske baad aapko password reset karne ke liye ek link ya code mil jayega. Agar aapko koi samasya hoti hai, toh sab kuch sahi tarike se follow karein.
Asked Nov 23, 2024 2:41 PM

Main Mera Instagram per live video kyon nahin chala sakta hun kyon samasya a rahi hai

Aapke Instagram par live video chalaane mein samasya ke kai karan ho sakte hain. Yeh ho sakta hai ki aapka app update nahin hai, ya internet connection weak hai. Apne Instagram app ko update karein aur apne internet connection ko check karein. Kabhi-kabhi, kuch features certain devices ya account types par unavailable ho sakte hain. Agar yeh sab theek hai fir bhi samasya aa rahi hai, to thodi der baad phir se koshish karein.
Asked Nov 20, 2024 6:35 AM

Get my account back if it has been permanently disabled

If your Instagram account has been permanently disabled, there is no way to recover it. Instagram may disable accounts for various reasons, including violations of community guidelines or terms of service. If you believe your account was disabled by mistake, you can submit an appeal using the instructions provided in the app when you attempt to log in. However, the decision is ultimately at Instagram's discretion.
Asked Nov 16, 2024 1:44 PM

Help me with my Instagram customer service issue

Reporting and Blocking

How Do I Report a User Bullying or Harassing Me on Instagram?

Instagram is one social media platform that utilizes tools and gives users more control in protecting their accounts from online bullies....

How Do I Block a User on Instagram?

If you want to limit the contact a person can have with you on Instagram, you can choose to block their account. There are three ways...

How do I report a problem on Instagram?

Instagram users may encounter problems while using the platform. To report an issue or seek assistance, follow these steps: Visit Instagram.com,...

Account Management

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...

How do I recover my Instagram account?

If you are having trouble logging into your Instagram account, you can try recovering it by following these steps. If your account...

What do I do if my Instagram account was hacked?

If your Instagram account is hacked, follow these steps promptly to recover and secure it. Visit Instagram’s website, enter your account...

What Do I Do If I Can T Follow Anyone on Instagram?

Instagram is a fun way to keep in touch with family, friends and celebrities, but it can be frustrating to find out you can't follow...

Photo-related Concerns

How Do I Get a Photo of Me Taken Off of Instagram?

If you've found a picture of yourself on Instagram and want it taken down, you can use Instagram's report form to have an investigation...

Why did my Instagram photo disappear?

Instagram users can temporarily deactivate their profiles, causing photos and likes to disappear. To retrieve lost pictures, open the...

Password Issues

What Can I Do If I Cant Receive a Password Reset Email or Text on Instagram?

Never receiving your password reset is never convenient but you do have the options to either troubleshoot it yourself or with Instagram,...

How Can I Get into My Instagram If I Forgot My Password and Email?

This article discusses the various methods for regaining access to your Instagram account after you have lost it. Detailed instructions...

How Do I Delete an Instagram Account Without My Password?

To permanently delete your Instagram account, log in with your credentials, go to Account Ownership and Control, tap Deactivation or...
We look to the Instagram issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Instagram issues reported to GetHuman
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