Insignia Customer FAQ

If a channel scan is not showing local channels, ensure that your TV or device is set to the correct input source and that the antenna or cable connection is secure. Check that the antenna is properly positioned, as placement can significantly affect reception. If using an antenna, consider adjusting its position and doing another scan. Also, verify that your device is set to scan for all available channels, including over-the-air ones. It may help to reset the device to factory settings and try the scan again.

To unlock the lock down feature on your Insignia washer model NS-TWM35W1, try pressing and holding the "Pause/Cancel" button for about 3 seconds. This should unlock the control panel, allowing you to set the washing levels. If this doesn't work, refer to your user manual for additional instructions specific to your washer model.

To connect your wireless Sony headphones to your Insignia NS-43D420NA20 TV, first ensure your headphones are in pairing mode. On the TV, go to the "Settings" menu, then navigate to "Sound" or "Audio," and select "Bluetooth." Choose "Add device" or "Search for devices." Once your headphones appear in the list, select them to pair. After pairing, you may need to adjust the audio output settings to ensure the sound is coming through the headphones.

To change the input from Analog to HDMI on your Insignia device, begin by turning on both your Insignia device and TV. Use the TV remote to select the HDMI input you want to change to. On your Insignia device, ensure it's set to display output via HDMI. This can be found under Settings or Preferences, sometimes located within "Input" or "Source" settings. If your device and television are connected properly, all functions should now display via HDMI. If these steps don't fix the issue, it may be worth checking if your HDMI cable is working properly or trying a different HDMI port on your TV.

Yes, many Insignia refrigerator models have doors that can be reversed. This allows for more flexibility in your kitchen's layout because you can change the door swing to either the left or right side according to your preference. However, the procedure to reverse the doors can be complex and must be performed correctly to avoid damaging the unit. It often involves unplugging the appliance, removing the doors, and repositioning them on the opposite side. If you're unsure about carrying out the process, it's recommended to consult the user manual or a professional for assistance.