GoFundMe Customer FAQ

We are unable to directly resolve technical issues, but we recommend checking your browser settings or trying a different browser or device. Sometimes clearing your cache or ensuring you have a stable internet connection can help resolve these kinds of problems. If the issue persists, please refer to the most up-to-date contact information on this page for further assistance.

To transfer your donations into your bank account, you need to set up or link your bank account to your GoFundMe campaign. Once your account is linked, you can request withdrawals directly from your GoFundMe dashboard. The funds will typically be processed and transferred within a few business days. Make sure to review any specific requirements or details associated with withdrawing funds in your account settings.

The time it takes to receive funds from a GoFundMe campaign can vary. Typically, funds are available within 2 to 5 business days after a withdrawal is requested, though it may take a few additional days for the money to appear in your bank account. It’s also important to ensure your account is set up correctly and that there are no issues with verification, as this can affect the withdrawal timeline.

To change your account information on GoFundMe, log in and navigate to your account settings. There, you can update your name, email, password, and other personal details. For changes to payment or banking information, go to the "Bank Transfers" section. Make sure to save your updates before exiting.

We're sorry, but as an assistant, we don't handle transactions or refunds associated with GoFundMe directly. It's necessary to contact GoFundMe's customer support through their official website for any refund requests or transaction concerns. They have a dedicated team ready to assist with issues like this. Please be aware that any tips you give are voluntary and are used to help keep the GoFundMe platform running. It's always important to review all details before finalizing a donation.