How Do I Cancel My GoFundMe Campaign and Return My Donor's Money?

GoFundMe.com is a great way to raise money for a worthy cause. However, sometimes that cause, after consideration, may prove not so worthy, or unnecessary. Fortunately, GoFundMe.com provides its organizers an easy way to cancel their campaign and return the money to their donors.

Adam Goldkamp is the editor / author responsible for this content.
Jan 28, 2020

GoFundMe.com is a wonderful platform that allows people an easy way to raise many for a plethora of campaigns. From medical expenses, youth sports, funerals, memorials, and even their pet's needs, GoFundMe.com provides people a way to get help.

Sometimes, however, some of these same people rethink their GoFundMe.com campaign, realize they don't need or want that help, and wish to cancel their campaign and return their donor's money.

Fortunately, GoFundMe.com has an easy way for users to cancel their campaign and ensure their donor's money is returned.

How do I cancel my GoFundMe.com campaign and return my donor's money?

Sign into the GoFundMe.com contact form.

You'll be presented with a contact form. Choose "I am a GoFundMe creator or organizer".

Next, choose "Ending a GoFundMe and issuing refunds".

Choose the option, "How do I refund all my donors?".

Enter the email address associated with you GoFundMe.com account, and click "Refund all donations."

How long will it take for my GoFundMe.com campaign donors money to be refunded?

Once you cancel your GoFundMe.com campaign, your donors will receive their funds back in 3-7 business days.

If I cancel my GoFundMe.com campaign, is the entire amount of money donated returned?

Yes.

Why was money I donated to a GoFundMe.com campaign returned?

  • The campaign organizer deactivated the campaign without informing you.
  • The payment processor was unable to verify your donation.
  • The campaign organizer did not withdraw their funds within 90 days.
  • Your donation was charged back.
  • The donation was made by the campaign organizer, you. GoFundMe.com campaigns do not allow for campaign organizer's to donate to their own campaigns.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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GetHuman has been working for over 10 years on sourcing information about big organizations like GoFundMe in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My GoFundMe Campaign and Return My Donor's Money? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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