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FlipKart Customer FAQ

Top Answers & How-to Guides

What is FlipKart's Phone Number?

The question we are asked most often is about how to talk to FlipKart customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I recover my FlipKart account?

If you no longer have access to your Flipkart account, don't panic. We found all the best ways to recover your Flipkart account below....

Is there a warranty on products purchased from FlipKart?

Yes, all products purchased from Flipkart come with a warranty. Flipkart ensures that all products sold on their platform are genuine...
Ask any question you have about FlipKart customer service, get an answer now.

Recent FlipKart Customer Questions

How do I recover my flipkart account

To recover your Flipkart account, go to the login page and click on the "Forgot Password?" link. Enter your registered email or mobile number, and you will receive instructions to reset your password. Follow the instructions provided in the email or SMS to successfully recover your account. If you encounter any issues, you can refer to the support resources available.
Asked Jan 8, 2025 8:49 AM

I ordered guitar and want to return it. But the 7 days return policy is finished still i want to return it. Please tell me how to do it

Our standard return policy is 7 days from the date of delivery. Unfortunately, returns after this period are typically not accepted. We suggest reviewing the terms of your purchase and checking if there are any exceptions or specific policies that might apply to your situation. For more information on this, please refer to the link to the most up-to-date contact information provided on this page.
Asked Jan 7, 2025 10:24 AM

How do I get my refund of the cancellation order

To get a refund for a canceled order, you need to ensure the order has been canceled successfully through your FlipKart account. Refunds are typically processed to the original payment method within 7-10 business days. If you paid by cash on delivery, the refund will be processed to your bank account or as FlipKart Wallet balance. Keep an eye on your order status for updates on the refund process.
Asked Jul 11, 2024 3:05 PM

I get delivery which I had ordered but it was not showing in order list and now I want to return it, but the order doesn't display in order section

To initiate a return on FlipKart, the order needs to be present in your "Orders" section. If it is not displaying there, there might be a technical issue. However, please ensure that you're logged into the correct account, which you used for placing the order. You might have multiple accounts. If the issue continues, we suggest clearing your browser's cache and cookies or trying a different browser. If the order is still not appearing, there could be a specific issue with your account and the order in question. As far as we can assist here, you may need to click on the contact link on this page to get in touch with FlipKart directly for further help.
Asked May 31, 2024 11:52 AM

i cant change my flipkart password

Changing your FlipKart password is quite simple. Here's a quick step-by-step guide: 1. Log into your Flipkart account. 2. Click on 'My Account' and then select 'Account Settings.' 3. You will see an option for 'Change Password', click on that. 4. You'll be asked to enter your current password and then your new password. Input these details. 5. Once you've confirmed the new password, click on 'Save Changes.' If you've forgotten your current password, click on 'Forgot Password' at the login screen, and Flipkart will send a reset link to your registered email address.
Asked May 8, 2024 7:16 AM

Help me with my FlipKart customer service issue

Order Management

How do I track my FlipKart order?

If you ordered soemthing from Flipkart and would like to track it's delivery, here are the best and most effective ways to do so.

How Can I Return My Order on FlipKart?

Flipkart allows returns, replacements, or exchanges for defective, damaged, tampered, or ill-fitting products, as well as for receiving...

How do I return my order to FlipKart?

Online shopping has revolutionized the way we shop, offering convenience and a wide range of products. However, returning items due...

How can I exchange my order on FlipKart?

If you ordered something from Flipkart and it's the wrong size and needs to be exchanged, here is the fastest way to exchange your...

How do I cancel my order on FlipKart?

Don't let cancelling an order with Flipkart cause you a hassle. Cancelling an order is stress and pain free if you just follow these...

Can I change my delivery address after placing an order on FlipKart?

Yes, you can change your delivery address after placing an order on FlipKart. However, this feature is only available for certain orders....

Refunds and Returns

How do I get FlipKart to refund a charge?

Refunds can be a hassle. Well don't let them be, especially when it comes to Flipkart. We looked up the best ways to get your hard...

What is FlipKart's return policy?

FlipKart's return policy enables customers to return most products within a specified period for a refund or replacement. The specific...

Can I cancel a refund request on FlipKart?

Yes, you can cancel a refund request on FlipKart. If you change your mind or no longer wish to return or exchange a product, you can...

Can I return a product if I have used it on FlipKart?

Yes, you can return a product on Flipkart even if you have used it. Flipkart offers a hassle-free returns policy that allows customers...

Account Management

How do I recover my FlipKart account?

If you no longer have access to your Flipkart account, don't panic. We found all the best ways to recover your Flipkart account below....

Payment Options

What are the payment options available on FlipKart?

FlipKart offers various payment options to ensure a convenient shopping experience. Customers can choose from multiple methods such...

Delivery Information

How long does it take for FlipKart to deliver an order?

FlipKart aims to deliver orders in a timely manner, providing a seamless shopping experience. The estimated delivery time varies depending...

FlipKart Plus

What is Flipkart Plus and how does it work?

Flipkart Plus is a loyalty program offered by Flipkart, an Indian e-commerce platform. It is designed to provide various benefits and...

Discounts and Offers

Are there any discounts or offers available on FlipKart?

Yes, Flipkart offers various discounts and offers on different products throughout the year. These discounts can be availed through...

Product Warranty

Is there a warranty on products purchased from FlipKart?

Yes, all products purchased from Flipkart come with a warranty. Flipkart ensures that all products sold on their platform are genuine...
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