Updated

Eversource Customer FAQ

Top Answers & How-to Guides

What is Eversource's Phone Number?

The question we are asked most often is about how to talk to Eversource customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How long does it take for an online payment to be credited to my Eversource account?

For Eversource customers, online payments are typically credited to your account immediately. However, there are rare instances where...

Can I make partial payments towards my Eversource bill online?

Yes, customers have the option to make partial payments towards their Eversource bill online. Eversource understands that some customers...
Ask any question you have about Eversource customer service, get an answer now.

Recent Eversource Customer Questions

who do I contact about getting an orange protective sleeve on a residential service wire? I am replacing some windows on a house in Plymouth

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 2, 2024 7:24 PM

Can a G2 licensed plumber perform a pressure test at my residence before service is turned on in ct

Yes, a G2 licensed plumber can perform a pressure test at your residence in Connecticut before service is turned on.
Asked Jun 21, 2024 2:37 AM

a pressure test on my gas lines before service is turned on?

Yes, Eversource requires a pressure test on gas lines before turning on the service to ensure the system is safe and leak-free.
Asked Jun 21, 2024 2:34 AM

Can A G2 licensed plumber perform a pressure test on my gas lines before service is turned on?

Yes, a G2 licensed plumber is qualified to perform a pressure test on your gas lines before the service is turned on.
Asked Jun 21, 2024 2:33 AM

commercial vs residential rebate

Eversource offers different rebate programs for both residential and commercial customers. The main difference lies in the scale and scope of the rebate programs. Residential rebates typically cover energy-efficient upgrades to your home like heating, cooling, and insulation. Commercial rebates are often larger and cover more extensive energy-efficient changes, such as lighting, HVAC systems, and other significant updates in commercial buildings. The specifics of the rebates will depend on individual programs offered at the time, which can vary. It's important to read the details of each rebate for eligibility and potential savings.
Asked Apr 19, 2024 5:13 PM

Help me with my Eversource customer service issue

Online Bill Payment

How Do I Pay My Eversource Bill Online?

Paying your Eversource bill online is easy and convenient. You can use the Eversource website, app or third-party service. All of these...

What are the different payment options available for Eversource bills?

Eversource offers several convenient payment options to cater to diverse customer preferences. Firstly, customers can choose to pay...

Is there a fee for paying my Eversource bill online?

No, there is no fee for paying your Eversource bill online. Eversource offers a convenient and hassle-free online payment service that...

Can I pay my Eversource bill using my mobile phone?

Yes, you can pay your Eversource bill using your mobile phone. Eversource offers a convenient and user-friendly mobile application...

How long does it take for an online payment to be credited to my Eversource account?

For Eversource customers, online payments are typically credited to your account immediately. However, there are rare instances where...

Can I schedule future payments for my Eversource bills?

Yes, you can schedule future payments for your Eversource bills. Eversource offers convenient options for managing your bill payments....

Is it safe to provide my credit card information for online bill payment?

Yes, it is safe to provide your credit card information for online bill payment with Eversource. We prioritize the security of our...

What happens if my online payment doesn't go through or is delayed?

If your online payment fails to go through or is delayed, there are a few possible scenarios. Firstly, if the payment does not go through,...

Can I make partial payments towards my Eversource bill online?

Yes, customers have the option to make partial payments towards their Eversource bill online. Eversource understands that some customers...

Paperless Billing

Are there any discounts or incentives for enrolling in paperless billing?

Yes, there are discounts and incentives for enrolling in paperless billing with Eversource. By choosing paperless billing, you can...
We look to the Eversource issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Eversource issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated