In a nutshell: If you're having trouble accessing your Fortnite account, there are steps you can take to recover it. Start by going to the Epic Games Home Page and opening the menu to click on "Support." From there, navigate
You may be concerned if you can't properly access your Fortnite account. Don’t worry. There are steps you can take to try to recover your account and get back to playing.
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Visit the home page of Epic Games.
Find the menu by going to the upper right corner of the website and clicking the three horizontal lines. This will open a menu consisting of two items: "Support" and "Distribute."
Click on "Support." Doing so will take you to the player support page.
Scroll until you spot the "Accounts" section and click on it. Doing so will bring you to a second "Accounts" section. Click on "Accounts."
You'll now be in the self-service "Account" section. Locate "Recover your account" and click on it.
You'll now be on the page that says, "How can I recover access to my Epic account." Read the information on this page.
Try the suggestions on the "How can I recover access to my Epic account" page to see if they help with your problem. If not, move onto the next step.
If you weren't able to resolve the issue on your own and recover your Fortnite account, consider reaching out to Epic Games customer service to see if they can provide further assistance. Should you decide to message them, make sure you tell them in the initial message what actions you took to recover your account.
As upsetting as the situation is, don't panic if you can't recover your Fortnite account. Try the recommend steps, and if they don't work, you can always contact Epic Games to see if they can help you find a resolution.
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