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Eastlink Customer FAQ

Top Answers & How-to Guides

What is Eastlink's Phone Number?

The question we are asked most often is about how to talk to Eastlink customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are Eastlink's customer service hours of operation?

Eastlink's customer service is committed to providing exceptional support to its customers. The company's customer service hours of...
Ask any question you have about Eastlink customer service, get an answer now.

Recent Eastlink Customer Questions

Constant freezing of the signal. 2_3 per minute

We're sorry to hear about your issue. Signal freezing can be quite frustrating. This might be happening due to several reasons - there might be a temporary outage, a misbehaving device, or an issue with your service line. We recommend restarting your equipment first, as this often resolves common technical issues. If the problem persists, check for any reported outages in your area. If there are no outages, and rebooting the equipment did not help, you may need professional help. Consider contacting Eastlink customer support for more assistance. We hope your issue gets resolved soon.
Asked Jun 18, 2024 11:06 PM

How do I log in to eastlink. I am getting an error message

If you're receiving an error message when trying to log into your Eastlink account, it's possible that you may have entered your username or password incorrectly. Ensure to cross-check these details, and remember these are case sensitive. If you have forgotten your password, you can use the "Forgot Password" option available on the login page. This will prompt you to enter your email address associated with your Eastlink account, and they will subsequently send instructions to reset your password. If these steps do not resolve your login issues, you may be experiencing a technical error, and this would need to be addressed by Eastlink's support team available via the contact information on this page.
Asked May 14, 2024 12:49 AM

Help me with my Eastlink customer service issue

Services Offered

What services does Eastlink offer?

Eastlink offers a wide range of services to meet the diverse needs of its customers. Our comprehensive service offerings include high-speed...

Plan Upgrades

Can I upgrade my current Eastlink plan?

Yes, it is possible to upgrade your current Eastlink plan. At Eastlink, we understand that your needs may change over time and we want...

Multi-Device Access

Can I access Eastlink services on multiple devices?

Yes, Eastlink allows users to access their services on multiple devices. With Eastlink, you can seamlessly connect and enjoy their...

Availability

Is Eastlink available in my area?

Yes, Eastlink is available in your area. We have a widespread network coverage that reaches many cities and towns across Canada. With...

Service Bundles

Can I bundle services with Eastlink?

Yes, you can bundle services with Eastlink. Eastlink offers a variety of bundled packages that allow you to conveniently combine your...

Parental Controls

Does Eastlink offer parental controls for its TV services?

Yes, Eastlink offers parental controls for its TV services to help customers manage and restrict content based on their preferences...

Customer Service Hours

What are Eastlink's customer service hours of operation?

Eastlink's customer service is committed to providing exceptional support to its customers. The company's customer service hours of...
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Eastlink issues reported to GetHuman
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