The question we are asked most often is about how to talk to EVA Air customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How do i correct my suffix to put in my first name in my flight ticket
To correct your suffix and include it in your first name on your flight ticket, you will need to contact EVA Air’s customer service directly. Their representative will assist you in amending your ticket details accordingly.
Asked Jul 13, 2024 2:49 AM
for checking in, do all passengers need to be there or one passenger can checkin for all passenger in a group
Typically, it is required for each passenger to check in individually for security and verification purposes. However, for online check-in, the person who completes the process can often check in multiple passengers at once as long as they’re in the same booking. It may be different at the airport, and it also depends on the regulations of the flight's destination country. Therefore, it is truly best if all passengers are present during check-in, especially for international flights.
Asked May 14, 2024 8:35 PM
Do EVA offer fly now pay later program?
Yes, EVA Air has a Fly Now Pay Later program. This program allows you to book your flight now and make installment payments over time. The length and terms of the installment plan will depend on the service of the financial institution provided. It's designed to make traveling more affordable and convenient. It's important to understand the terms and conditions before choosing this payment option, as interest or other charges may apply. It's also worth noting that this service is subject to availability and may not be available in all regions or for all flights.
Asked May 11, 2024 2:33 PM
How do I get EVA credit card to be used for flying to the Philippines
EVA Air doesn't offer a specific credit card. However, you can utilize any major credit card to book your flights to the Philippines on their website, through a travel agency, or via their app. If you're looking to earn rewards from flying with EVA Air, you may want to explore their partnership programs like the Infinity MileageLands program. Through this program, you can accrue miles from EVA Air flights, which can then be redeemed for flight discounts, seat upgrades, and other perks.
Asked May 11, 2024 2:30 PM
Did not put middle name on booking
If you forgot to include your middle name during your booking with EVA Air, it's typically not a problem. Airlines usually focus more on your first and last name, and these need to match what's on your identification. However, if you're still concerned or if your ticket and identification don't match, then you may want to contact EVA Air directly. The most up-to-date contact information is available right here on this page that you're viewing.
We look to the EVA Air issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.