Duolingo Customer FAQ

To regain access to your Duolingo account, try resetting your password by clicking the "Forgot password?" link on the login page. Follow the prompts to receive an email with instructions. If you continue to experience error messages, ensure you are using the correct email associated with your account and check your internet connection. Additionally, try clearing your browser's cache or using a different browser or device.

To convert an incorrect gift subscription to the desired subscription, you typically need to follow the process for redeeming a gift. The recipient can redeem the gift subscription, and once activated, they may have the option to upgrade or change their plan through their account settings. Ensure that any gift subscription is correctly linked to the user's account for a smooth transition.

We do not offer the option to split the annual payment into several months. You can choose the monthly subscription plan instead, which allows you to pay on a monthly basis.

Le conversazioni sono disponibili per gli utenti con un abbonamento Duolingo Plus. Questo piano offre funzionalità aggiuntive, inclusi esercizi di conversazione per migliorare le abilità comunicative.

If you have completed B2 Section 8, you may have reached the end of that course level. However, we suggest checking for any additional lessons or activities that may still be available, such as review exercises or practice sections. Daily Refresh may also include new features or updates, so keep an eye out for any changes.