If there is an error after you place an order from Dollar General, you are eligible for a refund. That applies to the physical and online stores. You should initiate a return for a refund once you understand the company's refund and return policy. To track the status of your refund, contact customer support.
How Do I Check the Status of My Dollar General Refund?
Dollar General is an American variety store chain. They have over 16,000 stores across the United States.
Considering how many people shop at the stores and online from Dollar General, mistakes are bound to happen occasionally. When you receive the wrong item or a damaged item from Dollar General, you should feel free to return it and get a deserved refund.
However, before you do so you should diligently read Dollar General's refund and return policy.
Dollar General Return and Refund Policy
You can return any item you bought from the Dollar General website as long as you do it within 30 days of the item's delivery. It is important to note that it is not the purchase date.
If you return the item within the stipulated period, you are eligible to receive a refund of the item's full price. However, they will deduct shipping fees as well as handling charges among other fees.
If you want to receive a refund for returning an item, it has to be in excellent condition. You should return it in the original boxes, with the original paperwork and accessories to receive the full refund.
You cannot return an item you purchased at Dollar General's online store to a physical store. Vice versa also holds true.
As far as items that cannot be returned for a refund, only gift cards from Dollar General fit into this category.
Your refund will be made to the same method of payment you used to pay for the order. If the return is due to a manufacturing defect or shipping mistake, then the shipping fee will also be refunded.
Dollar General Return and Refund Process
Once you understand Dollar General's return policy, you can initiate the return process so that you can receive your duly deserved return.
There are two ways through which you can return a Dollar General item. You can either return in to a brick and mortar store if you bought it at a physical store or mail it of you bought if from the online store.
The process of returning a Dollar General order via mail is as follows:
There is a tracking number on the shipping label that you can use to track the package until it reaches Dollar General.
If you return the package to a physical store, then all you have to do is drop off the package at the customer support desk. You will be refunded to the original form of payment within 30 days of returning the package. You will also receive any deducted sales tax plus the full amount of the item.
Tracking Your Refund
Once the returned package reaches Dollar General, you can start tracking your refund. Unfortunately, Dollar General does not have a tool through which you can track your refund.
You will have to constantly check your payment accounts for the refund. The best way to track your refund is to contact Dollar General customer support.
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