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Craftsy Customer FAQ

Top Answers & How-to Guides

How do I Contact Craftsy Customer Service?

The question we are asked most often is about how to talk to Craftsy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the refund policy for Craftsy classes?

Craftsy has a comprehensive refund policy to ensure customer satisfaction. If you are not fully satisfied with a Craftsy class, you...
Ask any question you have about Craftsy customer service, get an answer now.

Order Tracking

How Do I Track My Craftsy Order?

Tracking your order is a quick and easy way to stay on top of your package's progress. By following the steps above, you can track...

Overview

What is Craftsy?

Craftsy is an online learning platform that offers a wide range of courses and resources for creative individuals. Whether you're into...

Membership Cost

How much does it cost to join Craftsy?

The cost to join Craftsy varies depending on the type of membership you choose. Craftsy offers two types of membership: Free and Premium....

Cancellation

Can I cancel my Craftsy membership?

Yes, you have the option to cancel your Craftsy membership at any time. Simply log into your Craftsy account, go to the "Account Settings"...

Payment Methods

What payment methods does Craftsy accept?

Craftsy accepts several payment methods to provide a convenient shopping experience for its customers. You can safely pay for your...

Free Classes

Are there any free classes available on Craftsy?

Yes, Craftsy offers a wide selection of free classes. These free classes cover various topics, including sewing, quilting, knitting,...

Privacy and Security

Is my personal information secure on Craftsy?

Yes, your personal information is completely secure on Craftsy. At Craftsy, we prioritize the security and protection of our users'...

Sharing Classes

Can I share my Craftsy classes with others?

No, you cannot share your Craftsy classes with others. Craftsy's classes are designed for individual use only and are subject to strict...

Offline Availability

Are Craftsy classes available offline?

No, Craftsy classes are not available offline. Craftsy is an online learning platform that offers a wide range of classes in various...

Refund Policy

What is the refund policy for Craftsy classes?

Craftsy has a comprehensive refund policy to ensure customer satisfaction. If you are not fully satisfied with a Craftsy class, you...

Help me with my Craftsy customer service issue

Ask any question you have about Craftsy customer service. We will do our best to get you answers right away.
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