What is the refund policy for Craftsy classes?

Asked a year ago
Craftsy has a comprehensive refund policy to ensure customer satisfaction. If you are not fully satisfied with a Craftsy class, you can request a refund within 30 days of purchase. However, there are certain conditions to be met for obtaining a refund. The class must have been completed less than 50% and not have been canceled previously for that specific class. Once a class has been marked as "complete," refunds are generally not available. In addition, Craftsy offers a 100% satisfaction guarantee, allowing customers to try a class risk-free. If the class doesn't meet your expectations, a refund will be provided. To initiate a refund, customers can contact Craftsy's customer support team and provide the necessary details. Overall, Craftsy aims to ensure that customers are happy with their learning experience and offers a fair refund policy to achieve that goal.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Craftsy?

If you need to talk to Craftsy customer service, now that you have the answers that you needed, click the button below.
Contact Craftsy

Craftsy

Find a list of many popular Craftsy questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Craftsy Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!