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Costco Travel Customer FAQ

Top Answers & How-to Guides

What is Costco Travel's Phone Number?

The question we are asked most often is about how to talk to Costco Travel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on the destinations I can book through Costco Travel?

There are no limitations to the destinations you can book through Costco Travel. We offer a wide range of options, including domestic...
Ask any question you have about Costco Travel customer service, get an answer now.

Recent Costco Travel Customer Questions

I returned from my Costco/Princess trip on June 20th and have not received my $450 digital credit

If you have not received your digital credit after returning from your Costco/Princess trip, please check the terms and conditions for the expected timeline for receiving the credit. You might also want to confirm that your trip met all the requirements for the credit.
Asked Jun 27, 2024 11:39 PM

What happens if I can’t show up on the check in day?

If you cannot show up on the check-in day, it may result in reservation cancellation depending on the specific terms and conditions of the hotel or service provider. Penalties can also apply for no-shows. Every vendor has unique cancellation and no-show policies, so we highly recommend checking these details before booking. If you anticipate issues with your arrival, contact the provider directly as soon as possible. They might be able to accommodate a late check-in or revisions to your reservation to avoid significant penalties.
Asked Mar 22, 2024 8:34 PM

What happens if I I show up one day late for check in? For example, if my flight gets delayed or cancelled. Will the hotel cancel my whole stay?

The hotel's policy regarding late check-ins may differ depending on the specifics of the hotel. While some hotels may hold your room reservation for you, others might cancel it if you don't check in on the expected date. It's important to directly contact your hotel in cases of late arrival due to a delayed or cancelled flight. As soon as you know about the delay, ensure you notify them to discuss the situation. Please keep in mind that you will generally not receive a refund for the first night you missed, since it was reserved for you, even if you couldn't make it.
Asked Mar 22, 2024 8:28 PM

Help me with my Costco Travel customer service issue

Overview

What is Costco Travel?

Costco Travel is a specialized online travel agency that offers exclusive deals and discounts to Costco members. It provides a wide...

What types of travel packages does Costco Travel offer?

Costco Travel offers a wide variety of travel packages to suit different preferences and budgets. They provide packages for various...

What is included in the vacation packages?

Costco Travel vacation packages include a range of components to provide customers with a convenient and all-encompassing experience....

Policies

What are the cancellation and refund policies?

At Costco Travel, cancellation and refund policies vary depending on the type of reservation and supplier terms. For vacation packages,...

Are there any additional fees or charges for booking through Costco Travel?

No, there are no additional fees or charges for booking through Costco Travel. Our prices already include all necessary taxes, government...

Can I make changes to my existing reservation?

Yes, you can make changes to your existing reservation with Costco Travel. We understand that plans can change, so we provide flexibility...

Rewards

Can I earn Costco Cash or rewards through Costco Travel bookings?

Yes, customers can earn Costco Cash or rewards through bookings made with Costco Travel. Costco Executive Members are eligible to earn...

Can I use my Costco membership for discounts on travel bookings?

Yes, you can use your Costco membership to avail discounts on travel bookings through Costco Travel. As a Costco member, you have access...

Services

Does Costco Travel offer travel insurance?

Yes, Costco Travel offers travel insurance for added peace of mind during your trip. They understand that unexpected circumstances...

Destinations

Are there any restrictions on the destinations I can book through Costco Travel?

There are no limitations to the destinations you can book through Costco Travel. We offer a wide range of options, including domestic...
We look to the Costco Travel issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Costco Travel issues reported to GetHuman
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