How Do I Cancel My Boost Mobile Account?

Introduction

You can cancel your Boost Mobile service as long as you have no overdue balances. Note that if you cancel before the end of your billing period, though, charges aren't prorated. You can still use the service at the end of your billing cycle, but no refunds or prorations. However, if you just signed up for Boost Mobile and want to cancel, you can get a refund, as it offers a 30-Day Money Back Guarantee. If you're planning to cancel your services, read this helpful guide.

Sign in to Your Account

Enter the phone number or email address associated with your account and click Continue.

Go to Your Dashboard

Select the line you want to cancel and click Cancel Plan. Then, follow the on-screen instructions to cancel it successfully. If you have other questions about your account or can't cancel the service online, we recommend checking out the next step.

Visit a Boost Mobile Store

Enter a city or zip code to find a list of Boost Mobile stores to visit. The tool includes each store's business hours and in-store offers. You'll find directions to the store and are given the option to call them ahead of time. It's best to set up an appointment, so they can advise you how the cancellation process works. Don't forget to bring valid identification or your bill.

Contact Customer Service

You can also cancel your Boost Mobile service by calling Boost Mobile directly. Be prepared to verify your account over the phone to cancel your service successfully. Also, if you're cancelling due to the cost, Boost Mobile may try to offer you a discount, ensuring you don't cancel. Feel free to take advantage of the offer or proceed with the cancellation.

Use the Chat Feature

You can also speak to an agent via the chat feature on the website. If no agent is available, Boost Mobile will provide you with their business hours, so you can call back at your earliest convenience.

Also, note that Boost Mobile can cancel your service at any time. Your services may be cancelled when you violate Boost Mobile's terms and conditions or when the court says they have to. If you behave badly or use Boost Mobile's service to harm others, your services may also be cancelled. You can prevent this by strictly adhering to the terms and conditions.

Conclusion

When you cancel due to bad customer support, poor service, or high costs, consider talking to a Boost Mobile representative first, as they may be able to help you resolve the problem. If you have decided to proceed with the cancellation, just follow the steps above. You can also visit Boost Mobile's Support Center for concerns on billing and payments, account management, plans and features, and general support. Do you still have further questions? Don't hesitate to get in touch with Customer Support today. If you don't want long hold time, we can also help. Contact Support today.