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Bissell Customer FAQ

Top Answers & How-to Guides

What is Bissell's Phone Number?

The question we are asked most often is about how to talk to Bissell customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my own cleaning solution with Bissell carpet cleaners?

No, it is not recommended to use your own cleaning solution with Bissell carpet cleaners. Bissell machines are specifically designed...
Ask any question you have about Bissell customer service, get an answer now.

Recent Bissell Customer Questions

Bissell Pet Stain Eraser Powerbrush will not hold a charge. Light come on as if charging then turn off.

We're sorry to hear you're having trouble with your Bissell Pet Stain Eraser Powerbrush. If the device is not holding a charge, first, try charging it for at least 4-5 hours without any interruptions. Sometimes a full, uninterrupted charge can help. If the issue persists, the problem might be with the battery or charger. Ensure that the charger is properly plugged into an outlet and that the connections between the charger and the unit are clean and secure. If you're still experiencing the same problem, it may be best to replace the battery. If the device is still under warranty, contact Bissell's customer service for the best assistance.
Asked Apr 11, 2024 6:16 PM

Help me with my Bissell customer service issue

Registration and Support

How Do I Register My Product with Bissell?

When you purchase a Bissell product, you want to register it as soon as possible. This will help you keep up to date on product improvements,...

Order Tracking

How do I track my order?

To track your order, simply log into your account on our website and navigate to the "Order History" section. From there, you will...

Warranty Information

What is the warranty period for Bissell products?

The warranty period for Bissell products varies depending on the specific product and the country it is purchased in. Generally, most...

Shipping Policies

Do you offer international shipping?

Yes, Bissell offers international shipping to select countries. However, the availability of shipping services and applicable fees...

Payment Methods

What payment methods do you accept?

At Bissell, we strive to provide our customers with convenient and secure payment options. To ensure a hassle-free shopping experience,...

Returns and Exchanges

Can I return a product that I purchased?

Yes, at Bissell, we offer a hassle-free return policy. If you are not entirely satisfied with the product you purchased, you can return...

Pet Safety

Are Bissell products safe for use around pets?

Yes, Bissell products are safe for use around pets. The safety of our customers and their furry companions is our top priority. All...

Maintenance Frequency

What is the recommended frequency for cleaning the filters of Bissell products?

The recommended frequency for cleaning the filters of Bissell products depends on the specific model and usage. Generally, it is suggested...

Product Recalls

Are Bissell products covered under any product recalls?

No, currently there are no Bissell products covered under any product recalls. Bissell has a strong commitment to safety and product...

Floor Cleaning Tips

What is the best way to clean different types of flooring with Bissell products?

The best way to clean different types of flooring with Bissell products depends on the surface you are dealing with. For hardwood or...

Cleaning Solutions

Can I use my own cleaning solution with Bissell carpet cleaners?

No, it is not recommended to use your own cleaning solution with Bissell carpet cleaners. Bissell machines are specifically designed...
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