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As Seen On TV.com Customer FAQ

Top Answers & How-to Guides

What is As Seen On TV.com's Phone Number?

The question we are asked most often is about how to talk to As Seen On TV.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restocking fees for exchanges?

As Seen On TV.com has specific policies regarding exchanges and restocking fees, which may vary based on the nature of the product...
Ask any question you have about As Seen On TV.com customer service, get an answer now.

Returns and Exchanges

How Do I Return an Item to As Seen On TV.com?

Shopping at As Seen on TV.com is convenient, but there may come a time you need to return a product for a refund or replacement. As...

What is the return policy for As Seen On TV.com?

The return policy for As Seen On TV.com generally allows customers to return products within a specified timeframe for a refund, though In the case of defective items or those received in error, As Seen On TV.com often provides options for exchanges or refunds without additional charges. However, customers are generally responsible for shipping costs when returning items. For more specific details about return procedures, including any requirements for obtaining a return authorization, customers are encouraged to consult the current web page of As Seen On TV.com. The website usually provides comprehensive information about the return process, including any special promotions or exceptions that may apply at different times of the year. Reviewing the return policy directly on the site ensures that customers have the most accurate and up-to-date information....

Can I return an item if I don't like it?

When purchasing items from As Seen On TV.com, the return policy typically allows customers to return products if they are not satisfied, Customers should ensure that all components of the product are included in the return, such as manuals or parts. Additionally, keeping a record of the order details can be helpful in facilitating the return process. To find the most accurate and specific return policy information, it would be advisable to visit the current web page of As Seen On TV.com. There, customers can find detailed instructions on how to initiate a return and any other important conditions that may apply....

How long do I have to return an item?

As Seen On TV typically offers a return policy that allows customers to return products within a period of thirty days from the date...

Do I need a receipt to return an item?

When it comes to returning an item purchased from As Seen On TV.com, having a receipt is generally recommended. A receipt serves as In cases where a customer cannot locate their receipt, it may still be possible to initiate a return, but it could potentially involve additional steps. It is best to check the return policy provided on the website to understand the specific requirements for returns, including any conditions that may apply. Customers can find additional details about the return policy and any necessary procedures on the current web page of As Seen On TV.com. This information will provide the most accurate guidance on returns....

Can I exchange an item for a different one?

As Seen On TV.com typically has specific policies regarding exchanges and returns, which may vary depending on the item purchased and In many cases, the process might involve contacting customer service or submitting a request through their online platform. If you prefer a different item, it may be necessary to return the original purchase first and then place a new order for the item you desire. It is advised to check the current web page for details about exchanges or any potential fees related to the process. Such policies are put in place to ensure customer satisfaction while protecting the interests of the company....

Is there a restocking fee for returns?

As Seen On TV.com generally has a policy regarding restocking fees for returns, but the specific terms can vary depending on the product...

What if my item arrived damaged or defective?

If an item from As Seen On TV.com arrives damaged or defective, the recommended course of action is to first review the return policy The website generally provides detailed instructions on how to initiate a return or exchange, which may include filling out a return form and providing any necessary documentation or photographs to support your claim. It is important to initiate the return process within a specified time frame, usually outlined in their return policy. Additionally, customers can usually find information about obtaining a refund or replacement on the current web page. Always make sure to keep a record of any correspondence related to the return process. Remember that policies may vary depending on the specific product, so reviewing the details for the item in question is always wise....

Can I return an item if it was a gift?

When considering the return of a gifted item purchased from As Seen On TV, it is helpful to understand their return policy. Generally, The return policy often includes guidelines regarding how long after the purchase the return can be initiated. Therefore, it is beneficial to check the specific return policy details on the As Seen On TV website for the most accurate and current information. This site typically provides comprehensive information about returns, including any specific requirements or conditions that apply. Additionally, if the return is approved, the refund may be returned to the original form of payment used to make the purchase....

Do I need the original packaging to return an item?

As Seen On TV.com generally has specific return policies that may require the original packaging for a successful return. It is advisable...

Can I return an item that was purchased in-store?

As Seen On TV products purchased in-store typically have their own return policies which can vary based on the specific store or retailer For the most accurate and up-to-date information regarding returns of in-store purchases, it is advisable for customers to refer to the store's return policy directly. It may also be beneficial to look on the current webpage of As Seen On TV for any specific information related to their return policies or guidance....

Is there a limit on the number of items I can return?

As Seen On TV.com typically has a return policy that allows customers to return products within a specified time frame, usually ranging...

Are there any restocking fees for exchanges?

As Seen On TV.com has specific policies regarding exchanges and restocking fees, which may vary based on the nature of the product...

Returns and Refunds

How will I be refunded for a return?

When it comes to refunds for returned products purchased from As Seen On TV.com, the process generally involves several steps. Upon Once the item is received and the return is processed, As Seen On TV.com usually issues refunds in the same manner that the initial payment was made. For instance, if you made your purchase with a credit card, the refund would likely be credited back to that same card. It is important to note, however, that processing can take several business days. For the most accurate and detailed information regarding return policies and refund timelines, it would be best to check the company's current web page, which should provide all necessary details on how refunds are handled, including any applicable shipping fees....

Order Tracking

What should I do if I received the wrong item?

If a customer receives the wrong item from As Seen On TV, the first step would be to carefully review the details of the order confirmation Once it has been established that the wrong item was indeed sent, the next step would be to explore the returns or exchanges policy provided on the As Seen On TV website. Often, companies have procedures in place to manage such situations, including instructions on how to return the incorrect item. The customer may also want to check the current web page for any specific contact information related to customer service. This could include ways to initiate an exchange or return process, providing an opportunity to explain the situation. It is important to ensure that any packaging is kept intact and that the item remains in a re-sellable condition if possible. By following these steps, the customer can navigate the situation efficiently and work towards receiving the correct item as soon as possible....

How can I track my order?

To track your order from As Seen On TV.com, you will typically need to visit their website and look for a section dedicated to order...

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