How Do I Cancel My AOL Account?

AOL was a pioneer in web surfing for decades, and many people still enjoy the benefits of an AOL account. A number of users have moved away from AOL in favor of other internet providers. If you have an AOL account you don't want to keep or don't use anymore, you may be wondering what steps to take. How do you cancel your AOL account? You can contact AOL customer support here, and you can follow these steps to canceling your account.

Canceling Your AOL Account

Paid Account Cancellation

If you have a paid AOL account and wish to cancel it, follow these steps:

1. You can cancel your paid AOL account and switch to a free AOL plan to keep using your email and sign into AOL sites.
2. Log-in to your AOL account online.
3. Click "My Services" in the menu.
4. Choose "Subscriptions" from the options.
5. Beside the plan you are canceling, click on "Manage."
6. You may need to verify your account at this step.
7. Click "Cancel" on the screen.
8. Scroll to the bottom of the screen and click "Cancel My Billing."
9. In the drop-down menu, choose the reason for canceling your billing.
10. Click "Cancel My Billing" again to complete the process.

When canceling your paid AOL plan there are a few things to remember:

1. If you are in the middle of a billing cycle, you will still have access to all the benefits and features until the end of the current billing cycle. So you will not lose all features immediately.
2. Active premium subscriptions are billed separately, so if you haven't also canceled them you will continue to be billed.
3. AOL can bill you for fees, costs or surcharges before cancellation takes place.

Canceling Premium Subscription

The steps for canceling your premium subscription is the same for canceling your paid subscription. You will click "Manage" beside your premium subscription when you log into your account.

Canceling Username and Email

If you are canceling your AOL account username and email, complete the following steps:

1. Log-in to the account termination page.
2. Make sure you read all the information on account termination before proceeding.
3. Follow all the prompts that appear on your screen to completely close your account.
   

If there is an outstanding balance on your AOL account, you will not be able to delete or close your username and email.

Closing the AOL Account of a Deceased Loved One

When you have a loved one pass away and you want to cancel their AOL account, you will need to contact AOL customer support here and make the request. AOL will give you the option of completely closing the account or transferring it to another user for account management.

Canceling your AOL account is a simple process. You can go online or call AOL customer service for assistance in canceling your paid account, your premium subscription or that of a loved one who has passed. For more information and assistance, contact AOL customer support here.