What should I do if I receive a water quality alert?

Asked 4 months ago
If you receive a water quality alert from Wessex Water, it is important to take the matter seriously and follow the guidance provided in the alert. Typically, such alerts indicate potential issues with the water supply that could affect its safety for consumption and other uses. The first step is to read the alert carefully, as it often contains specific instructions tailored to the situation. In general, if the alert advises against drinking the water, you should refrain from consuming it until Wessex Water has confirmed it is safe again. It is advisable to use bottled water for drinking, cooking, and personal hygiene during this time. If the notice indicates that the water is safe for washing and bathing, you may continue to use it for those purposes, but you should avoid swallowing it. Additionally, the alert may provide information regarding the estimated duration of the issue and any further safety measures. You could also consider monitoring Wessex Water's official communication channels, such as their website or social media, for updates regarding the situation. Should you need detailed information specific to your area, checking the current web page for contact information can be helpful. Always prioritize your health and safety by adhering to the guidelines specified in the alert.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 4, 2025

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