What should I do if I suspect a leak in my water supply?

If a customer suspects a leak in their water supply, it is important to take several steps to assess the situation. First, the customer should check their property for signs of leaks, such as wet spots in the yard, water pooling around the foundation, or the sound of running water when no taps are in use. Additionally, it is beneficial to monitor the water meter. The customer can record the meter reading, wait for a few hours while ensuring no water is used, and check if the meter has changed. A change may indicate a leak. Once the customer has confirmed there might be a leak, the next step is to determine its location. If the suspected leak is on private property, the customer should check their plumbing and fixtures. It may be useful to inspect any exposed pipes or appliances that use water, such as washing machines and dishwashers. If the leak appears to be in the main water line or beyond the property boundaries, the customer should promptly refer to the Wessex Water resources. Wessex Water can provide specific guidance regarding the situation and may send a technician to investigate potential leaks in the public water supply. Furthermore, customers can learn more about leak reporting and detection by visiting the Wessex Water website, which often contains helpful information and contact details for further assistance. Taking these steps can help ensure that the issue is addressed quickly and efficiently.