What should I do in case of a water quality concern?

If an individual has a concern regarding water quality, it is important to take several steps to ensure that the issue is properly addressed. First, it can be helpful to identify the specific nature of the water quality concern. Common concerns may include unusual color, taste, odor, or cloudiness of the water. Noticing any of these changes can be the first indicator of a potential issue. Once the individual has observed a water quality concern, they should refrain from consuming or using the water until they have more information. It may be wise to keep a record of any specific observations, such as when the issue started and any relevant changes in the household or environment that may correlate with the concern. Next, the individual can consider checking the Baton Rouge Water Company's official website for any notices regarding water quality or public advisories. This resource may provide updates on any known issues in the area and give guidance on how to proceed. Furthermore, individuals may want to conduct simple tests at home, using water testing kits, which are widely available in stores or online. These kits can provide initial insights into the presence of contaminants or other issues. For more specific inquiries, it can be beneficial to check the customer service options available on the Baton Rouge Water Company's website. They may offer guidance on how to report water quality issues, or they may provide information on any potential ongoing investigations related to water quality in the area.