The question we are asked most often is about how to talk to Thewalkingcompany.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
If a customer wishes to change their shipping address after placing an order with The Walking Company, it is important to act quickly.
To initiate a change, the customer should immediately check the order confirmation email for details on how to modify or manage their order. There may be options provided for order adjustments or an outline of the process for making changes.
Customers can also look for a "My Account" section on the current website, where they might find tools to edit their orders. If further assistance is needed, it could be helpful to check the Customer Service section on the website for specific instructions or information regarding order management.
In some cases, it may be necessary to cancel the original order and place a new one with the correct shipping address, especially if the order is already being processed or shipped. Monitoring the order status through the website can provide valuable updates....
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The Walking Company's return policy is designed to ensure customer satisfaction while providing a fair process for returns and exchanges.
When returning products, customers usually have the option of receiving a refund or exchanging the item for another size or style. The Walking Company often recommends customers keep track of their order information and utilize any tracking methods available when sending items back. This helps to ensure a smooth return process. For the most accurate and detailed information, it is advisable to check the current return policy on The Walking Company's website, as policies may vary or change over time....
Yes, The Walking Company typically allows customers to exchange items under certain conditions. If you wish to exchange a product,
Once you are ready to proceed with an exchange, you will typically need to start the process by following the guidelines outlined on The Walking Company's website. This may include providing specific details about your order and the item you would like to exchange it for. Additionally, keep in mind that exchanges may be subject to stock availability.
For the most accurate and up-to-date information regarding exchange procedures, including any additional policies that may apply, it is advisable to refer to the current web page on The Walking Company’s site....
The Walking Company offers a warranty policy designed to provide customers with peace of mind regarding their purchases. Typically,
Generally, customers are advised to retain their receipts or proof of purchase, as these documents will be necessary for any warranty claims. Additionally, it is important for customers to be aware that the warranty does not typically extend to normal wear and tear, minor aesthetic issues, or damage caused by improper use or handling.
For specific details on the duration of the warranty, as well as any limitations that may apply, it is always best to refer to the current information available on The Walking Company's website. They provide comprehensive details about their warranty policy and any applicable terms. This allows customers to understand fully what is covered and how they can proceed should they encounter any issues with their footwear. It can also be helpful to take note of the specific product categories, as warranty terms may vary between different items. Therefore, checking the website for the most accurate and up-to-date information is advisable....
If you receive a damaged or defective item from The Walking Company, it is important to address the issue promptly to ensure a satisfactory
Next, customers should refer to the return policy provided by The Walking Company, which outlines procedures for returns and exchanges. Generally, it is advisable to initiate a return as soon as possible. This often involves visiting the website and locating the specific return instructions related to your order. Many returns can be processed online, where you may be able to print a return label and receive additional guidance.
If you have questions about the return process or encounter any difficulties, customers may find relevant contact information on the current website. Customer service representatives are typically available to help resolve issues related to damaged or defective items and may provide options for refunds or exchanges based on the situation....
The shipping time for orders from Thewalkingcompany.com can vary depending on several factors, including the shipping method chosen
It is important to note that during peak seasons, such as holidays or promotional events, shipping times could be longer due to increased order volume. Additionally, international shipping may require additional time, depending on customs processing times and the destination country.
For the most accurate information regarding shipping times and options, customers should refer to the shipping policy provided on the current web page of Thewalkingcompany.com. That page will provide specific details on processing times, available shipping methods, and any potential delays that may affect delivery....
If a customer wishes to change their shipping address after placing an order with The Walking Company, it is important to act quickly.
To initiate a change, the customer should immediately check the order confirmation email for details on how to modify or manage their order. There may be options provided for order adjustments or an outline of the process for making changes.
Customers can also look for a "My Account" section on the current website, where they might find tools to edit their orders. If further assistance is needed, it could be helpful to check the Customer Service section on the website for specific instructions or information regarding order management.
In some cases, it may be necessary to cancel the original order and place a new one with the correct shipping address, especially if the order is already being processed or shipped. Monitoring the order status through the website can provide valuable updates....
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