What is your warranty policy?

The Walking Company offers a warranty policy designed to provide customers with peace of mind regarding their purchases. Typically, the warranty covers any manufacturing defects in materials and workmanship found in the footwear. If a product is determined to be defective, The Walking Company may offer a repair, replacement, or refund depending on the specific circumstances and the time period after the purchase. Generally, customers are advised to retain their receipts or proof of purchase, as these documents will be necessary for any warranty claims. Additionally, it is important for customers to be aware that the warranty does not typically extend to normal wear and tear, minor aesthetic issues, or damage caused by improper use or handling. For specific details on the duration of the warranty, as well as any limitations that may apply, it is always best to refer to the current information available on The Walking Company's website. They provide comprehensive details about their warranty policy and any applicable terms. This allows customers to understand fully what is covered and how they can proceed should they encounter any issues with their footwear. It can also be helpful to take note of the specific product categories, as warranty terms may vary between different items. Therefore, checking the website for the most accurate and up-to-date information is advisable.