What is your return policy?
Telegramme Prints and Custom Framing typically has a clear return policy designed to ensure customer satisfaction. Generally, if a customer is not completely satisfied with their purchase, they may be eligible to return the item within a specified timeframe, often around thirty days from the date of receipt. It is important that returned items must be in their original condition and packaging to qualify for a return. This may include framing, prints, and other products offered by Telegramme.
In many cases, customers are responsible for return shipping costs unless the return is due to an error made by the company, such as sending the wrong item or a defective product. Refunds or exchanges are usually processed once the returned item is received and inspected.
For items that are custom made or personalized, the return policy can be more stringent, as these products are often made to order and therefore may not be returnable unless there is a specific issue with the order.
For the most accurate and detailed information regarding the current return policy, customers are encouraged to check the official webpage of Telegramme Prints and Custom Framing. This will provide the latest updates and specifics on any potential exclusions or requirements related to returns.

Answered Sep 17, 2025
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