What do I do if I forget my online banking password?

If an individual forgets their online banking password for Susquehanna Bank, there are a series of steps they can follow to regain access to their account. First, the person should navigate to the bank's online banking login page. There, they will typically find a link or option for "Forgot Password" or "Reset Password." Clicking on this link will usually prompt the user to enter their username or other identifying information associated with the account. After providing the necessary details, the user may receive instructions via email or text message, depending on the security settings they have established for their account. These instructions will guide them through the password reset process. It is essential for customers to create a strong new password that is unique and not easily guessed. If the online prompts do not resolve the issue, or if the individual encounters any difficulties during the process, it may be helpful to visit the Susquehanna Bank website for further guidance or additional contact information. This will ensure that they receive the most accurate assistance tailored to their needs.