What should I do if I forget my online banking password?

Asked 4 months ago
If a user forgets their online banking password for Bank of the West, they should follow the steps for resetting it through the Bank of the West online banking portal. Typically, there will be an option labeled "Forgot Password" or "Reset Password" on the login page. By clicking on this option, the user will be guided through a series of prompts to verify their identity. This may involve providing personal information or answering security questions associated with the account. Once the identity verification is successfully completed, the user can create a new password. It is important for the new password to be strong, containing a mix of letters, numbers, and special characters to enhance security. For any additional assistance or specific inquiries, users may want to refer to the contact information available on the Bank of the West web page. This will provide them with more detailed guidance tailored to their situation.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 31, 2025

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