What should I do if I forget my online banking password?
Asked 2 years ago
If a customer forgets their online banking password for Rockville Bank, they can typically reset it by following a few straightforward steps. Most online banking platforms, including Rockville Bank's, provide a password recovery feature on their login page. Customers should look for a link or button that says "Forgot Password" or a similar phrase. Clicking this will usually prompt the user to enter their registered email address or phone number associated with the account.
Once the customer has provided the required information, Rockville Bank will send instructions to the registered email address or phone, guiding them through the process of resetting their password. It is important for customers to check their spam or junk folders if they do not see the email in their inbox.
For security reasons, Rockville Bank emphasizes that customers choose a strong and unique password after the reset. Customers are also encouraged to review any security features offered, such as two-factor authentication. For further details or assistance, it may be advisable to check the Rockville Bank website for the latest information on password recovery options.
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