What should I do if I have a water leak?
If you suspect a water leak, it is essential to act quickly to minimize potential damage and disruption. First, you should attempt to locate the source of the leak. Check common areas such as under sinks, around appliances, and near water pipes for any signs of moisture or pooling water. If the leak is visible and manageable, you may be able to temporarily contain it using towels or buckets to catch the water.
In addition to locating the source, it is advisable to turn off the water supply to prevent further leaking. Most residences have a main water shut-off valve, which is usually located close to where the water line enters the home. Shutting off this valve can help avert additional water damage to your property.
Once you have taken these initial steps, you should consider documenting the situation. Taking photographs of the leak and any damage it has caused can be helpful for insurance purposes if necessary.
After addressing the immediate issue, it would be prudent to consult with a professional plumber to conduct a thorough inspection and repair any leaks that may be concealed or require specialized tools and expertise. If the leak involves the main water supply line or is beyond your ability to manage, seeking professional help becomes even more critical.
For specific procedures and advice, it may be advantageous to review the information provided on the current South West Water web page, as they may have additional guidelines or resources regarding water leaks and associated services.

Answered Jul 16, 2025
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