Can I cancel or modify an order after it has been placed?
Once an order has been placed with Silkfloral.com, the ability to cancel or modify that order depends on the specific circumstances and the processing stage of the order. Generally, it is advisable to act quickly if a customer wishes to make any changes or cancellations. If the order has not yet been processed or shipped, there may still be opportunities to adjust the details or cancel the order entirely.
For modifications, customers typically need to refer to their order confirmation or account details to find information about what changes can be made. This might include updating shipping information or adjusting the quantities of items. However, once an order is being prepared for shipment, making modifications may not be possible.
If a cancellation is desired but the order is already in process, it is usually best to consult the order policies that Silkfloral.com provides on their website. These policies offer valuable guidance on how to proceed in such situations. Customers are encouraged to check the current webpage for any specific instructions regarding order alterations or cancellations, as well as relevant contact information if any further inquiries arise.

Answered Sep 30, 2025
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