What should I do if my Santander debit card is lost or stolen?

Asked 5 months ago
If a Santander debit card is lost or stolen, it is important to take immediate action to protect your account and personal information. The first step is to locate the card to ensure it has not been misplaced. If it cannot be found, the next step is to report the loss or theft promptly. This can typically be done through the banking application or by visiting the official website of Santander USA. Once the loss has been reported, Santander USA often provides options to temporarily lock the card to prevent unauthorized transactions. Searching for features related to "card management" or "card controls" within the banking application can provide this functionality. After securing the card, it is advisable to follow up with a request to replace the lost or stolen card. Santander USA usually allows customers to initiate this process through their online banking platform or mobile application. It is also wise to monitor recent account activity for any unauthorized transactions and report them if necessary. Finally, to ensure contact information is accurate, customers should check the Santander USA website for the latest telephone numbers or online resources. Remember, prompt action is key to safeguarding your finances and personal information.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 10, 2025

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