Can I cancel or modify my order after it has been placed?
Asked 2 years ago
Once an order has been placed on SallyBeauty.com, there are specific guidelines regarding its cancellation or modification. Generally, customers are encouraged to act quickly if they wish to cancel or change their order, as processing times can be quite fast. If an order is still in its pending status, there may be a possibility to cancel it directly through the account on the website. This option typically appears in the order management section during a limited time frame.
However, once an order is confirmed and has begun processing, the options to modify or cancel it become significantly limited. SallyBeauty.com prioritizes fast shipping and processing to ensure customers receive their products promptly. To prevent any confusion, it is always a good idea to double-check the order details before finalizing the purchase.
In the case where cancellation or modification is no longer possible, customers will have the option to return items after they have been received, following the store’s return policy. For further details about this process, it is advisable to consult the current web page for specific guidance related to order management and return procedures.
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