Do you offer a satisfaction guarantee?

Asked 4 months ago
RugsUSA.com provides a satisfaction guarantee to ensure customers have a positive shopping experience. This guarantee typically allows customers to return rugs that do not meet their expectations within a specified time frame, often around thirty days from the date of delivery. It is important to note, however, that terms and conditions may apply, such as the condition of the rug and whether it has been used. Customers can refer to the specific return policy outlined on the Rugs USA website for detailed information about eligibility, any potential fees, and the overall return process. This policy is designed to give customers peace of mind when selecting the perfect rug for their home. For further clarification on the satisfaction guarantee, visiting the website or checking the policies section could provide more specific guidance.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 12, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call RugsUSA.com?

If you need to call RugsUSA.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call RugsUSA.com

RugsUSA.com

Find a list of many popular RugsUSA.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call RugsUSA.comRugsUSA.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!